In April 2026, the FDA issued a Class I recall (most serious) for all TRUE METRIX blood glucose meters due to a software flaw displaying an "E-5" error, which may indicate extremely high glucose (>600 mg/dL) or a test strip error, leading to dangerous treatment delays or incorrect insulin dosing. To ensure our members have an option in case they do not want to use the True Metrix anymore, we are adding ACCU-CHEK glucometers and test strips to formulary so members have other options for testing their blood sugar levels.
For more information on Trividia TRUE METRIX please visit: https://www.fda.gov/medical-devices/medical-device-recalls-and-early-alerts/blood-glucose-monitor-recall-trividia-health-issues-correction-true-metrix-blood-glucose-monitoring.