QHP Results

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QHP Results

Marketplace QHP Annual Results.

Molina’s scores for the past year are below. You can see how Molina performs compared to our target goal.

Measure / Data Element

2021

2021 Goal

Access to Care

75.7%

77.84%

Access to Information

54.9%

53.10%

Annual Flu Vaccine (Adults 18-64)

42.7%

58.59%

Coordination of Care

78.7%

85.47%

Customer Service

73.7%

73.89%

Medical Assistances with Smoking and Tobacco Use Cessation

42.9%

60.85%

Rating of Health Plan

71.1%

74.07%

Rating of All Health Care

79.6%

81.95%

Rating of Personal Doctor

88.8%

89.56%

Rating of Specialist Seen Most Often

84.8%

87.34%

 

CMS rates qualified health plans (QHPs) offered through the Exchanges using the Quality Rating System (QRS), which is based on third-party validated clinical measure data and QHP Enrollee Survey response data. CMS calculates QRS ratings annually using a 5-star scale. QHP issuers contract with HHS-approved survey vendors that independently conduct the QHP Enrollee Survey each year. QRS ratings and QHP Enrollee Survey results may change from one year to the next. For more information, please see CMS’ Health Insurance MarketplaceSM  Quality Initiatives website at: CMS.gov

 


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