Contact Molina Healthcare of Illinois

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Members

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You can change your doctor, get an ID card, view claims, update your information & much more !

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Providers



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Our contacts are state-specific. If this isn’t the state you want,
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Members

Have a question? We're always happy to help!

Medicaid – HealthChoice Illinois
Toll free: (855) 701-4886
TTY: 711

Medicaid – HealthChoice Illinois MLTSS
Toll free: (855) 734-9617
TTY: 711

Marketplace
(833) 644-1623
Monday to Friday, 8:00 a.m. to 6:00 p.m., local time

Billing and Payments
(877) 473-6017
Monday to Friday, 8:00 a.m. to 6:00 p.m., local time

Medicare
Toll free: (833) 306-3394
TTY: 711
7 days a week, 8:00 a.m. to 8:00 p.m., local time
(Assistive technologies, including self-service and voicemail options, are available after regular business hours, on Saturdays and Sundays, and on holidays)

Medicare-Medicaid Alignment Initiative – Molina Dual Options
Toll free: (855) 895-9987
TTY: 711
Monday to Friday, 8:00 a.m. to 8:00 p.m., local time

 

 
 

Interested Becoming a Member

Need help shopping for a plan? Find your plan type listed below and that number will put you in touch with a product expert.

Medicaid – HealthChoice Illinois
(855) 734-9617

Medicaid – HealthChoice Illinois MLTSS
(855) 734-9617

Marketplace
(844) 794-3516
Monday to Friday, 8:00 a.m. to 5:00 p.m., local time

Medicare
Toll free: (866) 403-8293
TTY: 711
Monday to Saturday, 8:00 a.m. to 8:00 p.m., local time

Medicare-Medicaid Alignment Initiative – Molina Dual Options
Call us with your questions at (855) 895-9987
TTY: 711
Monday to Friday, 8:00 a.m. to 8:00 p.m., local time

 

 
 

 

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Healthcare Professionals

Provider Services Call Center: (855) 866-5462
8:30 a.m. - 5:30 p.m., Monday to Friday

Log in to the Provider Portal to check member eligibility, manage service request authorizations, submit claims, and more.
Business Offices

Molina Healthcare of Illinois

1520 Kensington Road
Suite 212
Oak Brook, IL 60523

Main number: (855) 687-7861​

Molina Healthcare of Illinois - Springfield Office

1 West Old State Capital Plaza
Suite 300
Springfield, IL 62701​​​​​​​​​​​