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Members

Manage your health care online.

You can change your doctor, get an ID card, view claims, update your information & much more !

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Providers



Log into the Availity Provider Portal to find plan specific information.

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Our contacts are state-specific. If this isn’t the state you want,
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Members

Have a question? We're always happy to help!

Medicaid (STAR and STAR+PLUS)
Dallas, Bexar, Harris, Jefferson, El Paso & Hidalgo Service Areas
(866) 449-6849
Monday to Friday, 8:00 a.m. to 5:00 p.m., local time

Log in to My Molina to change your doctor, request a new ID card and update your personal information 24 hours a day.

Members can call the Nurse Advice Line with health questions.
English: (888) 275-8750*
Spanish: (866) 648-3537*
Deaf and Hard of Hearing: 711*

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*The Nurse Advice Line is for Molina Members only.

Medicare
Toll free: (866) 440-0012
TTY: 711
7 days a week, 8:00 a.m. to 8:00 p.m., local time
(Assistive technologies, including self-service and voicemail options, are available after regular business hours, on Saturdays and Sundays, and on holidays)

Molina Dual Options STAR+PLUS MMP
Toll free: (866) 856-8699
TTY: 711
Monday to Friday, 8:00 a.m. to 8:00 p.m., local time
(Assistive technologies, including self-service and voicemail options, are available after regular business hours, on Saturdays and Sundays, and on holidays)

CHIP and CHIP Perinatal
Dallas, Harris and Jefferson Service Areas
(866) 449-6849

CHIP Rural Service Area
(877) 319-6826

 

Monday to Friday, 8:00 a.m. to 6:00 p.m., local time

 

Log in to My Molina to change your doctor, request a new ID card and update your personal information 24 hours a day.

Members can call the Nurse Advice Line with health questions.
English: (888) 275-8750*
Spanish: (866) 648-3537*
Deaf and Hard of Hearing: 711*

URAC Logo  

*The Nurse Advice Line is for Molina Members only.

Health Insurance Marketplace
(888) 562-2025
Monday to Friday, 8:00 a.m. to 6:00 p.m., local time

Billing and Payments
(844) 359-0201
Monday to Friday, 8:00 a.m. to 6:00 p.m., local time

 

Log in to My Molina to change your doctor, request a new ID card and update your personal information 24 hours a day.

Members can call the Nurse Advice Line with health questions.
English: (888) 275-8750*
Spanish: (866) 648-3537*
Deaf and Hard of Hearing: 711*

URAC Logo  

*The Nurse Advice Line is for Molina Members only.

 

 
 
 

Interested Becoming a Member

Need help shopping for a plan? Find your plan type listed below and that number will put you in touch with a product expert.

CHIP & CHIP Perinatal

Dallas, Harris and Jefferson Service Areas
(866) 209-1320

 

CHIP Rural Service Area
(866) 209-1320

Monday to Friday, 8:00 a.m. to 5:00 p.m., local time

Health Insurance Marketplace
(877) 552-4642
Monday to Friday, 8:00 a.m. to 6:00 p.m., CT

Medicaid (STAR and STAR+PLUS)

Medicare
Toll free: (866) 403-8293
TTY: 711
Monday to Saturday, 8:00 a.m. to 8:00 p.m., local time

 

Molina Dual Options STAR+PLUS MMP
Toll Free: (866) 856-8699
TTY: 711
Fax: (972) 580-3491
Monday to Friday, 8:00 a.m. to 8:00 p.m., local time

 

 
 

Are You Interested in Becoming a Member?

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Healthcare Professionals

For more information, or if you have questions around Medicare benefit coordination, billing, or any other inquiries, please contact the Provider Services Call Center.

Provider Services Call Center (855) 322-4080
 
8:00 a.m. – 5:00 p.m., Monday to Friday

Log in to the Provider Portal to check member eligibility, manage service request authorizations, submit claims, and more.
Business Offices

Molina Healthcare of Texas

1660 N. Westridge Circle
Irving, TX 75038

Main number: (866) 449-6849