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Senior Whole Health
1075 Main Street
Waltham, Massachusetts 02451
For more information, or if you have questions around care coordination, provider directory access, billing questions, or any other inquiries, please contact Member Services.
Toll Free: (888) 794-7268
7 days a week, 8 a.m. to 8 p.m., local time
8:00 a.m. - 8:00 p.m. local time, 7 days a week
To speak to a nurse 24/7, please call 1-888-275-8750 (TTY 711).
To reach Senior Whole Health’s Behavioral Health Crisis Line, please call 1-888-794-7268
If you are not a Senior Whole Health member and would like additional information, please call:
Monday - Saturday 8:00 a.m. - 8:00 p.m. local time
The service areas covered by Senior Whole Health are:
Senior Whole Health Medicare Choice Care (HMO)
Senior Care Options (SCO) plan
Bristol, Essex, Hampden, Middlesex, Norfolk, Plymouth, Suffolk, Worcester counties
Medicare Advantage Special Needs (HMO D-SNP)
Nursing Home Certifiable (HMO D-SNP)