Welcome, Massachusetts healthcare providers

Partner with Molina Healthcare to deliver quality care. Use our portal, tools, and support to care for your patients.

See the latest Massachusetts provider updates

Use the Availity provider portal to run eligibility checks, submit claims, submit authorizations, etc.

Provider support

Do more in the Availity provider portal

Work faster with real-time tools that help you manage members’ care:

Check eligibility and benefits.
Submit and track claims.
Review remits and payments.
Start and check authorizations.
Submit claims disputes and appeals.
Need assistance? Find your Provider Relations representative or contact Provider Services at SWHProviderRelations@molinahealthcare.com or (855) 838-7999.

Get provider tools and resources

Quick links to common tasks

Availity Provider Portal

Appeals and grievances

See more resources

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Education, programs and tools

Explore training, behavioral health resources and quality programs.

Provider education and training

Find resources and training on technology, processes, and more.

View Now

Behavioral health resources

Get information on screenings, education, and other guidance to support members’ behavioral health. See Behavioral Health Toolkit.

More Behavioral health resources

Provider Manual (handbook)

Find what you need, including the grievance and appeals process, provider and member rights and responsibilities, and more.

Read the Molina Healthcare Provider Manual

Quality and HEDIS® support

Access guidance, reminders, and results to improve care.

View Quality Resources

Report Fraud, Waste and Abuse

Compliance is everyone’s responsibility. Use our online or phone resources to speak up.

Report FWA online

Update your directory information

Visit our Provider Online Directory to review for accuracy.

Provider Online Directory

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Contact Molina Healthcare

We are here to help with portal access, claims, authorizations and contracting questions.

Phone: (855) 838-7999, Monday to Friday, 8 a.m. to 5 p.m. local time

Email: SWHProviderRelations@molinahealthcare.com

Address:Senior Whole Health, LLC 1075 Main Street, Suite 400 Waltham, MA 02451

Helpful links for Massachusetts providers

Use these links to manage your daily tasks.

Provider communications and newsletters

Need assistance? We are here to help.

Call us at (855) 838-7999 Email: SWHProviderRelations@molinahealthcare.com Join Our Network

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Important information

This page is for providers serving Molina Healthcare members. For enrollment verification, use the provider portal. For full policies and authorization lists, visit the provider manual in the portal. Visit the Molina Healthcare Billing and Reimbursement Policies page for billing and reimbursement policy information.