Contact Us

Contact Information

Senior Whole Health of Massachusetts, Inc.
1075 Main Street, Suite 400
Waltham, Massachusetts 02451

Phone: (855) 838-7999

Monday-Friday 8 AM- 5 PM EST

Fax

Outpatient Authorization: (844) 251-1451

Outpatient MAPD Authorization: (844) 251-1450

Inpatient Authorization: (844) 834-2152

SNF Authorization: (844) 834-2152

Nursing Facility Custodial Authorization: (844) 251-1451

Advanced Imaging: (877) 731-7218

Pharmacy Part D: (866) 290-1309

Pharmacy Part B (J-Codes): (800) 391-6437

Email Contacts

SWH Provider Relations-for general provider relations inquiries

SWH Delegated Provider-for providers with an active delegated credentialing agreement

SWH Network Requests-for providers requesting to join our network and inquire on contracting status

SWH Credentialing-for providers to submit HCAS

 

For more information, refer to the Provider Manual.