Contact Us
Contact Information
Senior Whole Health of Massachusetts, Inc.
1075 Main Street, Suite 400
Waltham, Massachusetts 02451
Phone: (855) 838-7999
Monday-Friday 8 AM- 5 PM EST
Fax
Outpatient Authorization: (844) 251-1451
Outpatient MAPD Authorization: (844) 251-1450
Inpatient Authorization: (844) 834-2152
SNF Authorization: (844) 834-2152
Nursing Facility Custodial Authorization: (844) 251-1451
Advanced Imaging: (877) 731-7218
Pharmacy Part D: (866) 290-1309
Pharmacy Part B (J-Codes): (800) 391-6437
Vendors
DentaQuest (Dental): (800) 341-8478
VSP (Vision): (800) 877-7195
Integra Partners (DME): (888) 729-8818
ModivCare (Transportation): (844) 544-1391
Silver & Fit (Fitness): (877) 427-4788
Email Contacts
SWH Provider Relations-for general provider relations inquiries
SWH Delegated Provider-for credentialing or demographic updates for providers with an active delegated credentialing agreement
SWH Network Requests-for new providers requesting to join our network or inquire on contracting status, leaving an existing contracted provider group, or inquiring on a new contract
SWH Credentialing-for providers to submit HCAS or when adding a new physician to an already existing group contract
For more information, refer to the Provider Manual.
