Contact Us

Contact Information

Senior Whole Health of Massachusetts, Inc.
1075 Main Street, Suite 400
Waltham, Massachusetts 02451

Phone: (855) 838-7999

Monday-Friday 8 AM- 5 PM EST

Fax

Outpatient Authorization: (844) 251-1451

Outpatient MAPD Authorization: (844) 251-1450

Inpatient Authorization: (844) 834-2152

SNF Authorization: (844) 834-2152

Nursing Facility Custodial Authorization: (844) 251-1451

Advanced Imaging: (877) 731-7218

Pharmacy Part D: (866) 290-1309

Pharmacy Part B (J-Codes): (800) 391-6437

Vendors

DentaQuest (Dental): (800) 341-8478

VSP (Vision): (800) 877-7195

Integra Partners (DME): (888) 729-8818

ModivCare (Transportation): (844) 544-1391

Silver & Fit (Fitness): (877) 427-4788

Email Contacts

SWH Provider Relations-for general provider relations inquiries

SWH Delegated Provider-for credentialing or demographic updates for providers with an active delegated credentialing agreement

SWH Network Requests-for new providers requesting to join our network or inquire on contracting status, leaving an existing contracted provider group, or inquiring on a new contract

SWH Credentialing-for providers to submit HCAS or when adding a new physician to an already existing group contract

For more information, refer to the Provider Manual.