Molina is committed to maintaining the highest standards in clinical quality, compliance and service excellence. We support our provider network with clear policies, timely updates and easy-to-use digital tools — like the Availity provider portal— that streamline everyday tasks such as eligibility checks, claims, authorizations and secure communication.
The Availity provider portal is a no-cost online platform that offers several claim processing features:
Create your account or log in to the Availity provider portal
Providers must submit claims to Molina using proper documentation and adhere to federal, state and Molina-specific billing guidelines. Providers should submit claims electronically in HIPAA-compliant formats through a clearinghouse or the Availity provider portal, using the appropriate Payer ID. Submit and track claims using the Availity provider portal.
Providers must ensure timely access to medically necessary care for Molina members and obtain authorization for services that require prior approval. While referrals to participating specialists do not require Molina authorization, we do require prior authorization for specific services to confirm medical necessity and appropriate care. Emergency care never requires prior authorization. Molina follows strict turnaround times for urgent and non-urgent reviews to help members get the care they need without delays.
Check authorization status through the Availity provider portal
Learn how to use the Availity provider portal features, submit requests and stay current with Molina’s latest processes and requirements. Sign in to the Availity provider portal to view trainings.
Get support with the Availity provider portal access, billing questions or policy guidance so you can stay focused on patient care.
Helpful resources for Availity provider portal users.
Verify eligibility, submit claims, check authorization status and communicate securely — all in one place.
The Availity provider portal quick guides, reference materials and step-by-step instructions to help you complete tasks faster and with confidence.
If you or your organization has not yet registered for the Availity provider portal, register now. For registration issues, call Availity Client Services at (800) 282-4548. Assistance is available Monday to Friday 8 a.m. to 8 p.m. ET.