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Molina Healthcare of Mississippi,Inc.

188 E. Capitol Street, Suite 700
Jackson, MS 39201

Phone Numbers

Main Line Toll Free: (844) 826-4333
Member Eligibility Verification: (866) 472-9484
Member Services: (866) 472-9484
Provider Services: (844) 826-4335
Behavioral Health Authorizations: (844) 826-4335
Pharmacy Authorizations & Physician Administered Drug: (844) 826-4335
Radiology/Transplant/NICU Authorizations: (855) 714-2415

Fax Numbers

Main Fax: (844) 303-5188
Prior Auth – Inpatient Fax: (833) 322-1061
Prior Auth – All Non-Inpatient Fax: (833) 322-1061 
Behavioral Health - Inpatient Fax: (844) 207-1622
Behavioral Health - All Non-Inpatient Fax: (844) 206-4006
Pharmacy Authorizations Fax: (844) 312-6371
Physician Administered Drug Fax: (844) 312-6371
Radiology Authorizations Fax: (877) 731-7218
Transplant Authorizations Fax: (877) 813-1206
NICU Authorizations Fax: (877) 731-7220

Claims Department

The Claims Department is located at our corporate office in Long Beach, CA. All hard copy (CMS-1500, UB-04) claims must be submitted by mail to the address listed below. Electronically filed claims must use EDI Claims/ Payor ID number - 77010. To verify the status of your claims, please call our Provider Claims Representatives at the numbers listed below.


Molina Healthcare of Mississippi, Inc.
Address: PO BOX 22618
Long Beach, CA 90801
Phone: (844) 826-4335
For more information, refer to the Provider Manual.

Compliance and Fraud AlertLine

If you suspect cases of fraud or abuse, you must report it to Molina. You may do so by contacting the Molina Healthcare AlertLine or submitting an electronic complaint using the website listed below. For more information about fraud and abuse, please see the Compliance section of the Provider Manual.

Molina Healthcare AlertLine

Phone: (866) 606-3889


Submitting Electronic: Claims, Referral Certification and Authorization
Phone: (866) 409-2935
Email Directly:

Submitting Electronic: Encounters
Phone: (866) 409-2935
Email Directly:


Molina Healthcare
ERA/EFT Email:

Change Healthcare/ECHO Health

EFT/ERA/835 Assistance
Phone: (888) 834-3511

Virtual Credit Card Processing Assistance
Phone: (888) 983-5580

Provider Portal Assistance
Phone: (888) 686-3280

Provider Portal (ECHO):