Senior Whole Health by Molina Healthcare Brings Cityblock Services to Members

04/02/2024

BOSTON, April 2, 2024 – Senior Whole Health by Molina Healthcare (“Senior Whole Health”) announced a new partnership with Cityblock to enhance care for its members in Massachusetts. This partnership provides a team of health care professionals that will link Senior Whole Health members to personalized medical, behavioral health and social care support. 

“Senior Whole Health is excited to partner with Cityblock to complement our holistic approach to providing the best health care for seniors,” said Bill Graham, plan president for Senior Whole Health. “Dual eligible members will now have increased health and wellness resources thanks to a care team dedicated to addressing their needs.”

Senior Whole Health serves Massachusetts residents dually eligible for both Medicare and MassHealth (Medicaid). Cityblock is a valued-based health care provider serving Medicaid and lower-income Medicare beneficiaries. The care team supporting members is an extension of other provider relationships, allowing access to mobile urgent care, in-home care, and 24/7 access to virtual care.

Cityblock’s integrated care model connects members to a multidisciplinary care team that includes primary care providers, behavioral health specialists, community health partners, nurse care managers, pharmacy navigators, and more. According to Cityblock’s 2024 Equity in Action Report, this method of care has shown meaningful reduction in unnecessary emergency room visits and has increased member engagement and clinical continuity – all of which drives outsized impact in helping people live healthier lives.

This partnership will also address members’ health-related social needs, by connecting them to community-based organizations for support with obtaining housing, healthy foods and utility reimbursements. 

“We’ve seen that the dually eligible population often has a higher prevalence of chronic conditions and unmet social needs that can lead to poor health outcomes,” said Dr. Kameron Matthews, Cityblock’s chief health officer. “We are honored to partner with Senior Whole Health in Massachusetts to ensure their members have access to the care and support they need and deserve – this is true health equity in action.”

About Senior Whole Health by Molina Healthcare 
Senior Whole Health, LLC provides government-funded, quality health care to low-income individuals under the Senior Care Options (SCO) program serving individuals enrolled MassHealth and dual eligibles enrolled in Medicare and MassHealth. Senior Whole Health is a wholly-owned subsidiary of Molina Healthcare, Inc., a Fortune 500 company that provides managed health care services under the Medicaid and Medicare programs, and through state insurance marketplaces. For more information about Senior Whole Health, visit MolinaHealthcare.com.