FAQs

faq

Q. How do I change my primary care provider (PCP)?
A. There are two ways you can change your PCP.

  • Go to MyMolina and follow the instructions. If you have not registered for MyMolina yet, you can do it online today. It’s easy!
  • You can also call Member Services at (866) 472-4585.

Q. What drugs are covered? Are my drugs covered?
A. To find out what drugs are covered under your plan, view the ​Preferred Drug List (Formulary) for your plan in “What’s Covered”.

Q. How do I find out if a health care service or benefit is covered?
A. Go to “What’s Covered” to find out about your benefits and services. You can also call Member Services at (866) 472-4585.

Q. How can I get Molina Healthcare material translated in my preferred language?A. If you need your health plan information in a different language or format, call Member Services at (866) 472-4585.

Q. What kind of transportation do I get? I need help with transportation.
A. Go to “What’s Covered” and you will find information about transportation under “Services”. You can also call Member Services at (866) 472-4585.​