How To Enroll

There are two different ways to become a Member of Molina Healthcare.

  1. By phone: Call Illinois Client Enrollment Services at (877) 912-8880 or TTY (866) 565-8576. They will enroll you Molina Healthcare HealthChoice Illinois MLTSS.
  2. Online: Visit Illinois Client Enrollment Services and enroll online. You will need your Recipient Number and Social Security Number.

Want to change your health plan to Molina HealthCare HealthChoice Illinois?

If you are currently with another Illinois Medicaid health plan and want to join the Molina Healthcare family, you can do so.

Here is what you need to know:

  • New enrollees can change their health plan within the first 90 days of membership.
  • If you have been with a health plan more than 90 days, you can choose to change your health plan after one year of enrollment.
  • If you are already a Molina Healthcare Member, you do not have to do anything if you want to stay with Molina Healthcare.
  • To learn more about your Health Plan choice, contact Illinois Client Enrollment Services at (877) 912-8880 or visit EnrollHFS.Illinois.gov.

 

At least 64 days before your anniversary date of enrollment, you will get a letter from the Illinois Client Enrollment Services (ICES). The letter will say you can pick another health plan if you want. The letter will include the dates you can make the change. This 90-day enrollment period is called “change period.” This change period occurs every year regardless of the plan you have joined. To select Molina Healthcare as your health plan, follow the instructions in the letter you receive from the ICES.

Individuals who were not previously enrolled with Molina or another company on the day before their effective date with a managed care organization will have a 30-day enrollment period. After the 30 day enrollment period, you will have a 90-day period after the effective date to select another managed care organization.To select Molina Healthcare as your health plan, follow the instructions in the letter you receive from the ICES.

We welcome you to the Molina Healthcare family.