Member Materials and Forms
Here you can find important documents about your Molina Medicare plan. Click the links below to view or download member materials, forms, and newsletters specific to your plan.
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Molina Medicare Complete Care Plus (HMO D-SNP) - Bexar
Annual Notice of Change (ANOC): The Annual Notice of Changes (ANOC) is a brief summary of benefits and benefit changes to your plan. For a more comprehensive description of your benefits, please refer to the Evidence of Coverage (EOC) below.
2026 Molina Medicare Complete Care Plus (HMO D-SNP) - Bexar H6515-001-A 2026 Molina Medicare Complete Care Plus (HMO D-SNP) - Bexar H6515-001-B
Summary of Benefits: a summary of what we cover and what you pay. For a complete list of covered services and exclusions, refer to your Evidence of Coverage below. 2026 Molina Medicare Complete Care Plus (HMO D-SNP)
Evidence of Coverage (EOC): explains your rights, benefits, and responsibilities as a member of Molina Medicare. They also explain our responsibilities to you.The information in this booklet is in effect from January 1, 2026 through December 31, 2026.
2026 Molina Medicare Complete Care Plus (HMO D-SNP)
Formulary: a list of the drugs covered in this plan. To see what’s covered, visit our Pharmacy and Prescription Drugs page.
Provider/Pharmacy Directory: outlines your plan's network of Primary Care Physicians, Specialists, Hospitals, Skilled Nursing Facilities, Outpatient Facilities, Pharmacies and Supplemental Provider contacts. 2026 Molina Medicare Complete Care Plus (HMO D-SNP)If you would like to request a printed copy of this directory, please call Member Services or email us at CentralizedOps.Medicare@MolinaHealthcare.com.
Medicare Quick Start Guide:A simple tool for new members to explain what you need to know, things you should do now and what to expect to get the most from your health plan. 2026 Molina Medicare Complete Care Plus (HMO D-SNP)
Dental ABC:A list of dental services covered by your plan.. -
Molina Medicare Complete Care Plus (HMO D-SNP) - Dallas
Annual Notice of Change (ANOC): The Annual Notice of Changes (ANOC) is a brief summary of benefits and benefit changes to your plan. For a more comprehensive description of your benefits, please refer to the Evidence of Coverage (EOC) below.
2026 Molina Medicare Complete Care Plus (HMO D-SNP) - Dallas H6515-002-A 2026 Molina Medicare Complete Care Plus (HMO D-SNP) - Dallas H6515-002-B
Summary of Benefits: a summary of what we cover and what you pay. For a complete list of covered services and exclusions, refer to your Evidence of Coverage below. 2026 Molina Medicare Complete Care Plus (HMO D-SNP)
Evidence of Coverage (EOC): explains your rights, benefits, and responsibilities as a member of Molina Medicare. They also explain our responsibilities to you.The information in this booklet is in effect from January 1, 2026 through December 31, 2026.
2026 Molina Medicare Complete Care Plus (HMO D-SNP)
Formulary: a list of the drugs covered in this plan. To see what’s covered, visit our Pharmacy and Prescription Drugs page.
Provider/Pharmacy Directory: outlines your plan's network of Primary Care Physicians, Specialists, Hospitals, Skilled Nursing Facilities, Outpatient Facilities, Pharmacies and Supplemental Provider contacts. 2026 Molina Medicare Complete Care Plus (HMO D-SNP)If you would like to request a printed copy of this directory, please call Member Services or email us at CentralizedOps.Medicare@MolinaHealthcare.com.
Medicare Quick Start Guide:A simple tool for new members to explain what you need to know, things you should do now and what to expect to get the most from your health plan. 2026 Molina Medicare Complete Care Plus (HMO D-SNP)
Dental ABC:A list of dental services covered by your plan.. -
Molina Medicare Complete Care Plus (HMO D-SNP) -
El PasoAnnual Notice of Change (ANOC): The Annual Notice of Changes (ANOC) is a brief summary of benefits and benefit changes to your plan. For a more comprehensive description of your benefits, please refer to the Evidence of Coverage (EOC) below.
2026 Molina Medicare Complete Care Plus (HMO D-SNP) - El Paso H6515-003-A 2026 Molina Medicare Complete Care Plus (HMO D-SNP) - El Paso H6515-003-B
Summary of Benefits: a summary of what we cover and what you pay. For a complete list of covered services and exclusions, refer to your Evidence of Coverage below. 2026 Molina Medicare Complete Care Plus (HMO D-SNP)
Evidence of Coverage (EOC): explains your rights, benefits, and responsibilities as a member of Molina Medicare. They also explain our responsibilities to you.The information in this booklet is in effect from January 1, 2026 through December 31, 2026.
2026 Molina Medicare Complete Care Plus (HMO D-SNP)
Formulary: a list of the drugs covered in this plan. To see what’s covered, visit our Pharmacy and Prescription Drugs page.
Provider/Pharmacy Directory: outlines your plan's network of Primary Care Physicians, Specialists, Hospitals, Skilled Nursing Facilities, Outpatient Facilities, Pharmacies and Supplemental Provider contacts. 2026 Molina Medicare Complete Care Plus (HMO D-SNP)If you would like to request a printed copy of this directory, please call Member Services or email us at CentralizedOps.Medicare@MolinaHealthcare.com.
Medicare Quick Start Guide:A simple tool for new members to explain what you need to know, things you should do now and what to expect to get the most from your health plan. 2026 Molina Medicare Complete Care Plus (HMO D-SNP)
Dental ABC:A list of dental services covered by your plan.. -
Molina Medicare Complete Care Plus (HMO D-SNP) - Harris
Annual Notice of Change (ANOC): The Annual Notice of Changes (ANOC) is a brief summary of benefits and benefit changes to your plan. For a more comprehensive description of your benefits, please refer to the Evidence of Coverage (EOC) below.
2026 Molina Medicare Complete Care Plus (HMO D-SNP) - Harris H6515-004-A 2026 Molina Medicare Complete Care Plus (HMO D-SNP) - Harris H6515-004-B
Summary of Benefits: a summary of what we cover and what you pay. For a complete list of covered services and exclusions, refer to your Evidence of Coverage below. 2026 Molina Medicare Complete Care Plus (HMO D-SNP)
Evidence of Coverage (EOC): explains your rights, benefits, and responsibilities as a member of Molina Medicare. They also explain our responsibilities to you.The information in this booklet is in effect from January 1, 2026 through December 31, 2026.
2026 Molina Medicare Complete Care Plus (HMO D-SNP)
Formulary: a list of the drugs covered in this plan. To see what’s covered, visit our Pharmacy and Prescription Drugs page.
Provider/Pharmacy Directory: outlines your plan's network of Primary Care Physicians, Specialists, Hospitals, Skilled Nursing Facilities, Outpatient Facilities, Pharmacies and Supplemental Provider contacts. 2026 Molina Medicare Complete Care Plus (HMO D-SNP)If you would like to request a printed copy of this directory, please call Member Services or email us at CentralizedOps.Medicare@MolinaHealthcare.com.
Medicare Quick Start Guide:A simple tool for new members to explain what you need to know, things you should do now and what to expect to get the most from your health plan. 2026 Molina Medicare Complete Care Plus (HMO D-SNP)
Dental ABC:A list of dental services covered by your plan.. -
Molina Medicare Complete Care Plus (HMO D-SNP) - Hidalgo
Annual Notice of Change (ANOC): The Annual Notice of Changes (ANOC) is a brief summary of benefits and benefit changes to your plan. For a more comprehensive description of your benefits, please refer to the Evidence of Coverage (EOC) below.
2026 Molina Medicare Complete Care Plus (HMO D-SNP) - Hidalgo H6515-005-A 2026 Molina Medicare Complete Care Plus (HMO D-SNP) - Hidalgo H6515-005-B
Summary of Benefits: a summary of what we cover and what you pay. For a complete list of covered services and exclusions, refer to your Evidence of Coverage below. 2026 Molina Medicare Complete Care Plus (HMO D-SNP)
Evidence of Coverage (EOC): explains your rights, benefits, and responsibilities as a member of Molina Medicare. They also explain our responsibilities to you.The information in this booklet is in effect from January 1, 2026 through December 31, 2026.
2026 Molina Medicare Complete Care Plus (HMO D-SNP)
Formulary: a list of the drugs covered in this plan. To see what’s covered, visit our Pharmacy and Prescription Drugs page.
Provider/Pharmacy Directory: outlines your plan's network of Primary Care Physicians, Specialists, Hospitals, Skilled Nursing Facilities, Outpatient Facilities, Pharmacies and Supplemental Provider contacts. 2026 Molina Medicare Complete Care Plus (HMO D-SNP)If you would like to request a printed copy of this directory, please call Member Services or email us at CentralizedOps.Medicare@MolinaHealthcare.com.
Medicare Quick Start Guide:A simple tool for new members to explain what you need to know, things you should do now and what to expect to get the most from your health plan. 2026 Molina Medicare Complete Care Plus (HMO D-SNP)
Dental ABC:A list of dental services covered by your plan.. -
Molina Medicare Complete Care (HMO D-SNP) –
Select Counties in West, North, and South TexasAnnual Notice of Change (ANOC): The Annual Notice of Changes (ANOC) is a brief summary of benefits and benefit changes to your plan. For a more comprehensive description of your benefits, please refer to the Evidence of Coverage (EOC) below.
2026 Molina Medicare Complete Care (HMO D-SNP) - West, North, and South Texas H7678-006-001 2026 Molina Medicare Complete Care (HMO D-SNP) - West, North, and South Texas H7678-006-002
Summary of Benefits: a summary of what we cover and what you pay. For a complete list of covered services and exclusions, refer to your Evidence of Coverage below. 2026 Molina Medicare Complete Care (HMO D-SNP) - West, North, and South Texas H7678-006-001 2026 Molina Medicare Complete Care (HMO D-SNP) - West, North, and South Texas H7678-006-002
Evidence of Coverage (EOC): explains your rights, benefits, and responsibilities as a member of Molina Medicare. They also explain our responsibilities to you.The information in this booklet is in effect from January 1, 2026 through December 31, 2026.
2026 Molina Medicare Complete Care (HMO D-SNP) - West, North, and South Texas H7678-006-001 2026 Molina Medicare Complete Care (HMO D-SNP) - West, North, and South Texas H7678-006-002
Formulary: a list of the drugs covered in this plan. To see what’s covered, visit our Pharmacy and Prescription Drugs page.
Provider/Pharmacy Directory: outlines your plan's network of Primary Care Physicians, Specialists, Hospitals, Skilled Nursing Facilities, Outpatient Facilities, Pharmacies and Supplemental Provider contacts. 2026 Molina Medicare Complete Care (HMO D-SNP)If you would like to request a printed copy of this directory, please call Member Services or email us at CentralizedOps.Medicare@MolinaHealthcare.com.
Medicare Quick Start Guide:A simple tool for new members to explain what you need to know, things you should do now and what to expect to get the most from your health plan. 2026 Molina Medicare Complete Care (HMO D-SNP) H7678-006-001 2026 Molina Medicare Complete Care (HMO D-SNP) H7678-006-002
Dental ABC:A list of dental services covered by your plan.. -
Member Forms
Click on the links below to access important member forms.
Appointment of Representative Form (CMS-1696) – An appointed representative is a relative, friend, advocate, doctor or other person authorized to act on your behalf in obtaining a grievance, coverage determination or appeal.
Appointment of Representative Form (CMS-1696)If you would like to appoint a representative, you and your appointed representative must complete this form and mail it to Molina Medicare at:
Molina Medicare
7050 Union Park Center, Suite 600
Midvale, UT 84047
Coverage Determination Request Form – Use this form to request coverage for a drug that is not on the formulary (a formulary exception), an exception to a quantity limit, a lower copayment for a drug on the formulary (a tiering exception) or reimbursement for a covered drug that you purchased at an out-of-network pharmacy.You may submit your Coverage determination request form online here.
You may also complete the below form and mail or fax.
2026 Molina Medicare Complete Care Plus (HMO D-SNP) 2026 Molina Medicare Complete Care (HMO D-SNP) Complete this form and mail or fax to:
Address : 7050 Union Park Center, Suite 200
Midvale, Utah 84047
Fax: (866) 290-1309
How to Request a Redetermination - Please read this document to understand what you need to do to request an appeal 2026 Molina Medicare Complete Care Plus (HMO D-SNP) 2026 Molina Medicare Complete Care (HMO D-SNP)
Redetermination Form - Use this form to request a redetermination (appeal).You may submit your Redetermination request form online here.
You may also complete the below form and mail or fax.
2026 Molina Medicare Complete Care Plus (HMO D-SNP) 2026 Molina Medicare Complete Care (HMO D-SNP) Complete this form and mail or fax to:
Address: 7050 Union Park Center, Suite 200
Midvale, Utah 84047
Fax: (866) 290-1309
Direct Member Reimbursement Form - Use this form to request a reimbursement for something you have paid out of pocket but believe should have been covered by your plan. 2026 Molina Medicare Complete Care Plus (HMO D-SNP) 2026 Molina Medicare Complete Care (HMO D-SNP) Grievance and Appeal forms & the Medicare.gov Complaint Form
Advance Directives Information Sheet: provides insight on Advance Directives. Advance Directives Information Sheet -
Low Income Subsidy (LIS)
2026 Molina Medicare Complete Care Plus (HMO D-SNP) 2026 Molina Medicare Complete Care (HMO D-SNP)
If you qualify for extra help, Low Income Subsidy (LIS), to pay for your prescription drug costs, Medicare could also pay 75% or more of your Plan Premium, annual deductibles and co-insurance (if applicable).
Additionally, those who qualify won’t have a coverage gap or a late enrollment penalty.
To qualify in 2026, your yearly income is limited to $16,590 for an individual or $33,100 for a married couple living together.
If your income and resources are slightly higher, you should still apply. You may still qualify if you meet one of the following conditions:
- You or your spouse support other family members who live with you.
- You or your spouse have earnings from work.
- You or your spouse live in Alaska or Hawaii.
If you currently have an Employer/Union health plan or a State Pharmacy Assistance Program (SPAP) it will not affect the help you receive paying for the prescription drugs.
The above charts show you what your monthly plan premium will be if you get this subsidy. The premiums listed above include both your medical and prescription drug coverage.
If you aren't getting extra help, you can see if you qualify by calling Member Services.
Additionally, you may verify the details of qualification for extra help as well as review more information on extra help at the Centers for Medicare and Medicaid Services (CMS) website.
You may also call the following organizations to see if you qualify:
- Medicare: (800) Medicare or (800) 633-4227, TTY: (877) 486-2048, 24 hours a day, 7 days a week.
- Social Security Administration: (800) 772-1213, TTY: (800) 325-0778, 7 a.m. - 7 p.m., Monday to Friday.
- Over-the-Counter (OTC) Catalog
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Member ID Card
You will receive your Member ID Card after your enrollment is confirmed
While you are a member, you must use your membership card whenever you get any services covered by this plan. It is also to be used for prescription drugs you get at network pharmacies.
If your plan membership card is damaged, lost, or stolen, you can request for a new card on your My Molina portal.
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Member Education
Created especially for Molina members. This important health news can help keep you and your family healthy.
2026 Guide to Getting Quality Health Care
2025 Guide to Getting Quality Health Care -
CMS-0057 Prior Authorization Annual Reporting
This report shows how prior authorization requests are handled, such as how many were approved or denied and how quickly decisions were made. To find out if a specific service needs prior authorization, members and providers should check the plan’s Prior Authorization Guide or use the Prior Authorization Lookup Tool.
Prior Authorization Lookup Tool
H2715 Prior Authorization Report 2025
Prior Authorization Statistics Molina Healthcare IncPercentageThe percentage of STANDARD prior authorization requests that were approved, aggregated for all items and services. 94% The percentage of STANDARD prior authorization requests that were denied, aggregated for all items and services. 6% The percentage of STANDARD prior authorization requests that were approved after an appeal, aggregated for all items and services. NA The percentage of EXPEDITED prior authorization requests that were approved after an appeal, aggregated for all items and services. NA The percentage of STANDARD prior authorization requests for which the review timeframe was extended, and the request was approved, aggregated for all items and services. NA The percentage of EXPEDITED prior authorization requests for which the review timeframe was extended, and the request was approved, aggregated for all items and services. NA The percentage of EXPEDITED prior authorization requests that were approved, aggregated for all items and services. 100% The percentage of EXPEDITED prior authorization requests that were denied, aggregated for all items and services. 0% Timing Average time that elapsed between the submission of a request and a determination by the payor, plan or issuer, for STANDARD prior authorizations, aggregated for all items and services. (Measured in days) 2 Median time that elapsed between the submission of a request and a determination by the payor, plan, issuer, for STANDARD prior authorizations, aggregated for all items and services. (Measured in days) 0 Average time that elapsed between the submission of a request and a decision by the payor, plan or issuer, for EXPEDITED prior authorizations, aggregated for all items and services. (Measured in hours) 5 Median time that elapsed between the submission of a request and a decision by the payor, plan, issuer, for EXPEDITED prior authorizations, aggregated for all items and services. (Measured in hours) 3
H7678 Prior Authorization Report 2025
Prior Authorization Statistics Molina Healthcare IncPercentageThe percentage of STANDARD prior authorization requests that were approved, aggregated for all items and services. 89% The percentage of STANDARD prior authorization requests that were denied, aggregated for all items and services. 11% The percentage of STANDARD prior authorization requests that were approved after an appeal, aggregated for all items and services. 53% The percentage of EXPEDITED prior authorization requests that were approved after an appeal, aggregated for all items and services. 42% The percentage of STANDARD prior authorization requests for which the review timeframe was extended, and the request was approved, aggregated for all items and services. 67% The percentage of EXPEDITED prior authorization requests for which the review timeframe was extended, and the request was approved, aggregated for all items and services. 100% The percentage of EXPEDITED prior authorization requests that were approved, aggregated for all items and services. 80% The percentage of EXPEDITED prior authorization requests that were denied, aggregated for all items and services. 20% Timing Average time that elapsed between the submission of a request and a determination by the payor, plan or issuer, for STANDARD prior authorizations, aggregated for all items and services. (Measured in days) 3 Median time that elapsed between the submission of a request and a determination by the payor, plan, issuer, for STANDARD prior authorizations, aggregated for all items and services. (Measured in days) 1 Average time that elapsed between the submission of a request and a decision by the payor, plan or issuer, for EXPEDITED prior authorizations, aggregated for all items and services. (Measured in hours) 17 Median time that elapsed between the submission of a request and a decision by the payor, plan, issuer, for EXPEDITED prior authorizations, aggregated for all items and services. (Measured in hours) 18
H8197 Prior Authorization Report 2025
Prior Authorization Statistics Molina Healthcare IncPercentageThe percentage of STANDARD prior authorization requests that were approved, aggregated for all items and services. 90% The percentage of STANDARD prior authorization requests that were denied, aggregated for all items and services. 10% The percentage of STANDARD prior authorization requests that were approved after an appeal, aggregated for all items and services. 44% The percentage of EXPEDITED prior authorization requests that were approved after an appeal, aggregated for all items and services. 56% The percentage of STANDARD prior authorization requests for which the review timeframe was extended, and the request was approved, aggregated for all items and services. 100% The percentage of EXPEDITED prior authorization requests for which the review timeframe was extended, and the request was approved, aggregated for all items and services. NA The percentage of EXPEDITED prior authorization requests that were approved, aggregated for all items and services. 87% The percentage of EXPEDITED prior authorization requests that were denied, aggregated for all items and services. 13% Timing Average time that elapsed between the submission of a request and a determination by the payor, plan or issuer, for STANDARD prior authorizations, aggregated for all items and services. (Measured in days) 2 Median time that elapsed between the submission of a request and a determination by the payor, plan, issuer, for STANDARD prior authorizations, aggregated for all items and services. (Measured in days) 1 Average time that elapsed between the submission of a request and a decision by the payor, plan or issuer, for EXPEDITED prior authorizations, aggregated for all items and services. (Measured in hours) 19 Median time that elapsed between the submission of a request and a decision by the payor, plan, issuer, for EXPEDITED prior authorizations, aggregated for all items and services. (Measured in hours) 18