Discrimination is against the law

Molina Complete Care (MCC) follows the law. We treat all people equally. We do not discriminate against anyone based on:

  • Race
  • Color
  • National origin
  • Age
  • Disability
  • Sex

We provide free help and services to people with disabilities. We want you to be able to communicate with us easily. We offer:

  • Qualified sign language interpreters.
  • Written information in many formats. These may include:
    • Large print
    • Audio
    • Accessible electronic formats
    • Other formats

We also provide free language services to people whose first language is not English. We offer:

  • Qualified interpreters
  • Information that is written in other languages

Contact us at 1-800-424-4524 (TTY 711) for Commonwealth Coordinated Care Plus (CCC Plus), or 1-800-424-4518 (TTY 711) for Medallion 4.0 if you need any of these services.


If you believe we have not provided these services or discriminated in another way, you may file a report by calling the Molina AlertLine at 1-866-606-3889 or online at https://molinahealthcare.alertline.com.

You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You may do this online at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf. Or you may do this by mail or phone.


U.S. Department of Health and Human Services
200 Independence Avenue,
SW Room 509F,
HHH Building Washington,
D.C. 20201 1-800-368-1019
TDD: 1-800-537-7697


Complaint forms are available online. You may find them at http://www.hhs.gov/ocr/office/file/index.html.

Help in other languages

Spanish
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1- 800-424-4524 (TTY 711) CCC Plus; 1-800-424-4518 (TTY 711) Medallion 4.0.

Korean
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-424-4524 (TTY 711) CCC Plus; 1-800-424-4518 (TTY 711) Medallion 4.0 번으로 전화해 주십시오.

Vietnamese
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-424-4524 (TTY 711) CCC Plus; 1-800-424-4518 (TTY 711) Medallion 4.0.

Chinese
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-424-4524 (TTY 711) CCC Plus; 1-800-424-4518 (TTY 711) Medallion 4.0.

Arabic
ملحوظة: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان، اتصل برقم 4524-424-800-1) رقم هاتف الصم والبكم: 711)) 1-800-424-4518 ; CCC Plus رقم هاتف الصم والبكم: 711) .Medallion 4.0

Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-424-4524 (TTY 711) CCC Plus; 1-800-424-4518 (TTY 711) Medallion 4.0.

Farsi
توجه: اگر به زبان فارسی صحبت می کنید، خدمات راهنمای زبان به صورت رایگان برای شما در دسترس است. با شماره 4524-424-800-1) تعمارية ونه ته بینوایان 171)) 1-800-424-4518 ; CCC Plus تعمارية ونه ته بینوایان 171) Medallion 4.0 تماس بگیرید

.

Amharic
ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ

Urdu
دعیان دین: اگر آپ اردو بو لیتے ہیں تو مشت زبان کی مدد والي خل ما شت دستیاب ہیں۔ 4524-424-800-1(TTY 711) CCC بلس (TTY 711) 1-800-424-4518 ; میڈ لین.4.0 پرکریں کال۔

French
ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-800-424-4524 (ATS 711) CCC Plus; 1-800-424-4518 (ATS 711) Medallion 4.0.

Russian
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. 3B0HNTE 1-800-424-4524 (Teлeтaйn 711) CCC Plus; 1-800-424-4518 (Teлeтaйn 711) Medallion 4.0.

Hindi
ध्यान दॆ : यदि आप हिऺदी बोलतॆ है तो आपके लिए मुफ्त मॆ भाषऻ सहायता सेवाएं उपलब्ध है। 1-800-424-4524 (TTY 711) CCC Plus; 1-800-424-4518 (TTY 711) Medallion 4.0 पर क़ॕाल करे ।.

German
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer 1-800-424-4524 (TTY 711) CCC Plus; 1-800-424-4518 (TTY 711) Medallion 4.0.

Bengali
লয়् করনঃ যিদ আপনি বাংলা, কথা বলেত পারেন, তাহেল নিঃখরচায় ভাষা সহায়তা পা রেষবা। উপল আেছ। ফোন করন। 1-800-424-4524 (TTY 711) CCC Plus; 1-800-424-4518 (TTY 711) Medallion 4.0।

Bassa
Dè ɖɛ nià kɛ ɖyéɖé gbo: ͻ jů ké ṁ Bàsͻ ͻ-wùɖù-po-nyͻ jů ní, nií, à wuɖu kà kò ɖo po-poͻ bέ ìn ṁ gbo kpáa. Đá 1-800-424-4524 (TTY 711) CCC Plus; 1-800-424-4518 (TTY 711) Medallion 4.0