Update Your Contact Information


Normal Medicaid enrollment processes will return soon, and we want all eligible Virginians to keep their health coverage.

We need the most up-to-date mailing address and phone number to make sure members receive important paperwork.

Members can make updates:

  • Call Member Services:
    •  CCC Plus: (800) 424-4524
    • Medallion 4.0: (800) 424-4518 (preferred choice)
  • Online at commonhelp.virginia.gov
  • By calling Cover Virginia at (855) 242-8282, or
  • By calling their local Department of Social Services

Spread the word to community members, patients, family, friends, neighbors and anyone else who might be enrolled in Medicaid to keep our communities covered!

Visit the Cover Virginia and DMAS COVID-19 Response websites to learn more.