Each year Molina Complete Care (MCC) sets goals to improve our services to members. Annually we measure member satisfaction using the Consumer Assessment of Healthcare Providers and Systems survey (CAHPS®). The survey looks at key satisfaction drivers through the continuum of care, including health plan performance and the member's experiences in the physician office. Survey instruments are sent to adult members and parents of child members. Results are collected and analyzed to track member satisfaction with health plan performance and to identify opportunities for improvement.
Detailed results can be found by clicking below:
AHCCCS Provider Survey Results
If you need any help or have questions, reach out to Molina Provider Services at (800) 424-5891, Monday to Friday, from 8am to 6pm.
For enrollment verification please login to the Provider Portal or directly on the AHCCCS website.
This page is for providers serving Arizona Molina members. For enrollment verification, use the provider portal or the AHCCCS website. For full policies and authorization lists, visit the provider manual in the portal.
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