Health Care Services
Passport Health Plan has various programs and services offered to members. We offer the information you need to help you stay healthy.
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24 Hour Nurse Advice Line
Members can call anytime they are experiencing symptoms or need health care information. Registered nurses are available 24 hours a day, 7 days a week, to assess symptoms and help make good health care decisions.
Passport Health Plan is committed to helping our members:
- Prudently use the services of your office
- Understand how to handle routine health problems at home
- Avoid making non-emergent visits to the emergency room (ER)
These registered nurses do not diagnose, they assess symptoms and guide the patient to the most appropriate level of care following specially designed algorithms unique to the Nurse Advice Line. The Nurse Advice Line may refer to the PCP, a specialist, 911 or the ER. By educating patients, it reduces costs and over utilization on the health care system.
To speak to a nurse 24/7, members can call (800) 606-9880 (TTY 711).
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Disease Management
Breathe with Ease® Asthma Program
Passport Health Plan provides an asthma disease management program called Breathe with Ease®, designed to assist Members in understanding their disease. Passport Health Plan has a special interest in asthma, as it is the number one chronic diagnosis for our Members. This program was developed with the help of several community Providers with large asthma populations. The program educates the Member and family about asthma symptom identification and control. Our goal is to partner with you to strengthen asthma care in the community.
Healthy Living with Diabetes®
Passport Health Plan has a diabetes health management program called Healthy Living with Diabetes® designed to assist Members in understanding diabetes and self-care. Passport Health Plan has a special interest in diabetes, as it is the number one chronic diagnosis for our Basic Health Members.
Heart Healthy Living Program®
Passport Health Plan has a heart health management program called Heart Healthy Living Program® designed to assist Members in understanding heart health and self-care. This program is for adults with high blood pressure, coronary artery disease and/or congestive heart failure. You will learn:
- About coronary artery disease, high blood pressure and/or congestive heart failure
- About taking medication
- About making lifestyle changes to manage conditions, such as quitting smoking or changing diet
Living with Chronic Obstructive Pulmonary Disease (COPD) Program
This program is for Members with COPD. They will learn:
- How to quit smoking
- About working with your provider to keep your COPD under control
- The warning signs of COPD
- How to take your medicines as ordered
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Health Promotion
Passport Health Plan's Health Education programs will be incorporated into the member's treatment plan to address the member's health care needs. Primary prevention programs may include smoking cessation and wellness.
Smoking Cessation Program
This nationally recognized program is for members who are ready to kick the smoking habit. The program is for smokers who are over 18 years of age and are ready to quit. Members will be asked about their readiness to stop smoking. If members are ready and have the support to take this important step, they may be eligible to join. The program is done over the telephone and lasts for six months.
Weight Control Program
This program is for members who may need help controlling their weight. The weight control program is provided for Passport Health Plan Medicare members. They will learn about healthy eating and exercise. Members may be able to go to classes in their area, if classes are offered.
SOLERA HEALTH | MEDICARE DIABETES PREVENTION PROGRAM
Passport Health Plan has partnered with Solera Health to administer the Diabetes Prevention Program and match qualified Medicare and MMP members with a program that best fits their needs.
This program has been developed to assist lifestyle changes that may help members lose weight, adopt healthy habits and reduce risk of developing type 2 diabetes.
The program is intended to help members succeed with their lifestyle changes and may include the following:
- A focus on healthier food choices and increased activity levels
- 16 weekly lessons over the span of six months, followed by monthly maintenance sessions
- interactions with a lifestyle health coach
- Small group, in-person classes for encouragement and support
Visit solera4me.com/molina or call (888) 305-6058 (TTY 711), Monday to Friday 9 a.m. to 9 p.m. EST to see if members pre-qualify.
Women's Healthcare Services
Members can get women's health care services from any provider who has a contract with Molina. You do not need a referral from your PCP. This may include services such as:
- Pap tests
- Mammograms
- Family planning
Motherhood Matters® Pregnancy Program
Motherhood Matters® is a program for pregnant women. This program will help women get the education and services needed for a healthy pregnancy. You will be mailed a workbook and other resources. You will be able to talk with a Care Manager about any questions you may have during your pregnancy. Also, you will learn ways to stay healthy during and after your pregnancy
If you would like to enroll a Passport Health Plan member in one or more of these programs, or have any questions, please call Provider Services.