Contact Information

 

Molina Healthcare of Texas
5605 MacArthur Blvd. Suite 400
Irving, TX 75038

Business Hours: 8:00 a.m. to 5:00 p.m. Monday - Friday
 

Phone Numbers

Main Lines Toll Free: (866) 449-6849
TTY: (English) (800) 735-2989
TTY: (Spanish) (800) 662-4954
Member Services (866) 449-6849
Dallas, Bexar, Harris, Jefferson, El Paso & Hidalgo Service Area
(STAR, STAR+PLUS & CHIP)

(877) 319-6826
CHIP Rural Service Area
(CHIP & CHIP Perinate)

(888) 560-2025
(Health Insurance Marketplace)

(866) 440-0012
(Medicare)

(866) 856-8699
(Molina Dual Options STAR+PLUS MMP)

Providers may contact Molina Provider Services to obtain information regarding Claims, Complaints and Appeals, Member Eligibility, Benefits, Utilization Management, Quality Improvement, Prior Authorizations and Referrals.

Provider Services

(855) 322-4080
Dallas, Bexar, Harris, Jefferson, El Paso & Hidalgo Service Areas
mhtxproviderservices@molinahealthcare.com

Claims (855) 322-4080
Enrollment

(866) 449-6849

Provider
Complaints

(855) 322-4080
Fax: (877) 319-6852
MolinaTXProviderAppeals/Complaints@MolinaHealthCare.Com
HHSC E-mail for Provider Complaints:
HPM_Complaints@hhsc.state.tx.us

Provider
Appeals

(855) 322-4080
Fax: (877) 319-6852
MolinaTXProviderAppeals/Complaints@MolinaHealthCare.Com

 

Fax Numbers

Main Fax

(281) 599-8916

Member Services Fax

(713) 623-0645

Provider Services Fax

(713) 623-0645

Claims Fax

(713) 623-0645

Enrollment Fax

(713) 623-0645

Provider Changes Fax

(877) 319-6854

Utilization Management Fax (866) 420-3639