Members

Transportation

transport
What’s covered
Emergency medical transportation

Emergency transportation (ambulance) or ambulance transport services, provided through the “911” emergency response system, will be covered when medically necessary.

Non-Medical Transportation

Non-Medical Transportation (NMT) is covered for medically necessary covered services. NMT is transportation by a car, taxi, or other public or private way of getting to your medical appointment.

Non-Emergency Medical Transportation

Non-Emergency Medical Transportation (NEMT) is covered for medically necessary covered services. NEMT is transportation by ambulance, litter van, wheelchair van or air.

Member Services Guide

It tells you what you need to know about your Molina Healthcare Medi-Cal Health Plan.

For the Member Service Guide, click here.

How do members get care?

Emergency Medical Transportation:
If you need emergency medical transportation, please call “911”.
 
Non-Emergency Medical Transportation:
Your primary care physician (PCP) or specialist will need to complete a Provider Certification Statement form prior to receiving transportation. Please call American Logistics at 1 (844) 292-2688. American Logistics accepts requests 24 hours a day, 7 days a week. We recommend calling at least 3 business days in advance of your appointment. Or call as soon as you can when you have an urgent appointment. Please have your member ID card ready when you call. 
 
Non-Medical Transportation:

Please call American Logistics at 1 (844) 292-2688. American Logistics accepts requests 24 hours a day, 7 days a week. We recommend calling at least 3 business days in advance of your appointment. Or call as soon as you can when you have an urgent appointment. Please have your member ID card ready when you call.