After Enrolling

Thank you for choosing Molina Healthcare HealthChoice Illinois MLTSS.

You have chosen to join the Molina Healthcare HealthChoice Illinois MLTSS family. Here is what happens next.

Member materials

You will receive your Member Handbook and Molina Member ID (Coming Soon!) on or before your effective date with Molina Healthcare.

Welcome phone call

Shortly after you join Molina Healthcare HealthChoice Illinois MLTSS, we will call you to welcome you to our family. We will answer any questions you may have and help you get access to the care you need.

Transition of care

We care about your health and want to ensure you get the care you need. If you have had health care services scheduled before joining Molina Healthcare, it is important that you call Member Services today, or as soon as possible, so we can help you get the care you need. For a brief time after you join Molina Healthcare HealthChoice Illinois MLTSS, we may allow you to continue to receive covered services that were prior authorized by Medicaid fee-for-service. Transition of care is important to ensure a smooth transition to our health plan and the benefits, as well as any health services you may need.

What you can do now

  • Visit Members to learn more about the many programs and services we offer to you as a Molina Member.
  • Learn more about My Molina. It is our Member portal where you can manage your health care online.
  • Check out Staying Healthy for information and tips on how to keep you and your family well.