CAHPS® Results

Molina Dual Options Medicare-Medicaid Plan, MMP Consumer Assessment of Healthcare Providers and Systems (CAHPS®), Annual Results.

Molina Dual Options’ scores for the past two years are below. You can see how Molina Dual Options performs compared to our target goal.

Measure

2022

2023

Goal

Getting Care Quickly

79

79

78

Getting Needed Care

80

84

81

Coordination of Care

88

87

86

Customer Service

91

92

90

Rating of Health Plan

87

88

88

Rating of All Health Care

87

89

87

Getting Needed Prescription Drugs

90

92

90

Rating of Drug Plan

87

90

87

Annual Flu Vaccine

66

64

74

 

Molina Dual Options Medicare-Medicaid Plan is a health plan that contracts with both Medicare and South Carolina Healthy Connections Medicaid to provide benefits of both programs to enrollees.

Molina Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ethnicity, national origin, religion, gender, sex, age, mental or physical disability, health status, receipt of healthcare, claims experience, medical history, genetic information, evidence of insurability, geographic location.

NA = Not Available Due to Small Denominator        

 

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