Contact Us

Contact Information

Are you a provider with questions? We are here to help. Whether you want to call us or use our self-service portal, there are options. See below for details.

Take care of your needs with the Molina Provider Portal 24/7

Molina's Provider Portal has a variety of tools to simplify your transactions whether you need to check member information or claims.

Claims		Member Information
Claim status Correct or void claims Download claim reports	Receive Notifications Submit claims Make changes to your group	Covered services Eligibility status Health records	Missing HEDIS services Product Benefits Rosters of assigned members

Sign up or sign in to

Molina's Provider Portal

Do you still need help? Give our Provider Contact Center a call

Molina Medicaid, Medicaid Expansion, CHIP, Marketplace	(855) 322-4081
Molina Medicare Complete Care and Choice Care	(866) 449-6817

The Provider Contact Center can help you with:

Benefit and Eligibility questions
Participating Provider Network inquiries
PCP assignment updates
Authorization inquiries
Claim status and inquiries
File a Grievance or Appeal

Need a Prior Authorization for services?

Molina Medicaid, Medicaid Expansion, CHIP	Prior Authorization Guide
Molina Medicare Complete Care and Choice Care	Prior Authorization Guide
Molina Marketplace	Prior Authorization Guide

Need to file an appeal?

Molina Appeal Form

Medicare – Molina Medicare Complete Care and Molina Medicare Choice Care
Contracted Medicare
Timeline to File Appeal	120 Calendar Days
Fax	(877) 682-2218
Address	Molina Healthcare of Idaho Provider Appeals 7050 Union Park Center Suite 200 Midvale, UT 84047
Non-Contracted Medicare
Timeline to File Appeal	60 Calendar Days
Fax	(562) 499-0610
Address	Molina Healthcare Attn: Non-Contracted Provider Appeals P.O. Box 22816 Long Beach, CA 90801-9977
Utah Medicaid/CHIP
Timeline to File Appeal	60 Calendar Days
Fax	(877) 682-2218
Address	Molina Healthcare of Utah Attn: Provider Appeals 7050 Union Park Center Suite 200 Midvale, UT 84047
Molina Marketplace
Timeline to File Appeal	180 Calendar Days
Fax	(877) 682-2218
Address	Molina Healthcare of Utah Attn: Appeals and Grievance, Complaints Dept. 7050 Union Park Center, Ste. 200 Midvale, UT 84047