CAHPS® Results
Medicaid Adult CAHPS® Annual Results.
Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.
|
Measure |
2022* |
2023* |
Goal |
|
Getting Care Quickly |
84.3% |
87.6% |
83.8% |
|
Getting Needed Care |
85.2% |
86.0% |
83.1% |
|
Coordination of Care |
83.1% |
89.6% |
86.7% |
|
Rating of Health Plan |
77.6% |
78.2% |
79.9% |
|
Rating of All Health Care |
70.9% |
76.8% |
76.5% |
|
Rating of Personal Doctor |
85.3% |
86.7% |
84.3% |
|
Rating of Specialist Seen Most Often |
80.5% |
85.4% |
83.3% |
|
Flu Vaccinations for Adults Ages 18-64 |
55.7% |
48.4% |
42.5% |
|
Medical Assistance with Smoking and Tobacco Use Cessation - Advising Smokers and Tobacco Users to Quit Rate |
74.5% |
78.3% |
75.0% |
*Please note that rates are adjusted by Molina’s survey vendor.