How to file a Complaint (Grievance)


Members may file a complaint at any time.

To file your complaint, you can:

  • Call Molina Healthcare Member Services at (844)-809-8445 TTY:711 We will try to solve any complaint (grievance) over the phone.

  • Write a letter and mail it to:
    Molina Healthcare of Idaho
    ATTN: Appeals and Grievances 
    PO Box 182273
    Chattanooga, TN 37422

    Be sure to include the following:
    • Member’s first and last name
    • Molina Healthcare ID number (It is on the front of the Member ID Card.)
    • Member’s address and telephone number
    • Explain the problem