In accordance with AMPM Policies 910 and 920, Molina Complete Care (MCC AZ) will ensure that residential settings (including behavioral health residential treatment facilities) are monitored annually by qualified staff.

MCC AZ’s Quality Management staff may conduct unscheduled audits and monitoring of placement settings and service sites that are in an immediate jeopardy status or have serious identified deficiencies that may affect the health and safety of members.

If deficiencies are noted, MCC AZ’s Quality Management staff will conduct follow up monitoring to ensure that compliance is met and sustained.