Behavioral Health Toolkit

  1. Contacting Molina
  2. Depression Screening and Follow-up
  3. Suicidal Ideation: Assessment and Intervention
  4. Anxiety Disorders: Identification and Intervention
  5. Cognitive Impairment: Dementia and Alzheimer’s
  6. Assessment and Intervention for Substance and Opioid Use Disorders
  7. Assessment and Diagnosis of Attention Deficit Hyperactivity Disorder (ADHD)
  8. Assessment and Intervention: Bipolar Disorder
  9. Assessment and Intervention: Schizophrenia and Psychotic Disorders
  10. Assessment and Intervention: Eating Disorders
  11. Provider Education: Opioid Safety & Guidelines
  12. HEDIS Tip Sheets for Behavioral Health (under Resources)
  13. Working With the Birth Through Five Population
  14. Court Ordered Evaluation and Court Ordered Treatment
  15. PCP Referral to Behavioral Health Specialists Including Member with Special Needs

Behavioral health resources in schools

MCC of AZ understands the importance of mental health, especially for school-aged children. MCC of AZ works collaboratively with both school districts and community behavioral health providers to ensure school districts have the resources they need to meet the needs of their students.

MCC of AZ works closely with providers who offer services on school campuses as well as who providers who are direct referral source when a specific need is identified.

If you need help or if you have any questions, please call the children’s healthcare administrator at (480) 435-1401. MCC of AZ works to make sure each member gets the services they need in order to improve their health.

Thank you for being part of Molina Complete Care’s (MCC) network of providers.

We designed this Behavioral Health Toolkit for providers to offer guidance regarding mental health and substance use conditions commonly seen in the primary care and community setting. Included are chapters addressing:

Assessment and Diagnosis of Behavioral Health Conditions in the Primary Care Setting including:

  • Depression
  • Suicidality
  • Substance Use Disorders (Alcohol and Other Drugs) and Opioid Use Disorders
  • Anxiety
  • Dementia and Alzheimer’s
  • Attention Deficit/Hyperactivity Disorder (ADHD)


HEDIS Tips including:

  • Antidepressant Medication Management
  • Follow-up Care for Children Prescribed ADHD Medication
  • Follow-up After Hospitalization for Mental Illness
  • Follow-up After Emergency Department Visit for Mental Illness
  • Follow-up After Emergency Department Visit for Alcohol and Other Drug Abuse or Dependence
  • Schizophrenia Management including:
    • Diabetes Screening and Monitoring
    • Cardiovascular Monitoring
    • Adherence to Antipsychotic Medications
  • Metabolic Monitoring for Children and Adolescents on Antipsychotics
  • Follow-Up After Emergency Department Visit for People with Multiple High-Risk Chronic Conditions
  • Use of Opioids
    • at High Dosage
    • from Multiple Providers
    • Risk of Continued Use
  • Initiation and Engagement of Alcohol and Other Drug Dependence Treatment
  • Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics
  • Depression in Adolescents and Adults
    • Screening and Follow-up (DSF)
    • Utilization of the PHQ-9 to Monitor Depression Symptoms (DMS)


Risk Adjustment Education Tools for:

  • Major Depression
  • Bipolar Disorder
  • Substance Use Disorders
  • Schizophrenia


Peer Support and Credentialed Family Support Services

If you are a contracted provider that is interested in or currently utilizing peer support services or credentialed family support services, please contact Josh Sprunger, MCCAZ Office of Individual and Family Affairs (OIFA) Administrator.
(480) 263-1001

Peer support services and credentialed family support services can be used to support members and families in programs for behavioral health, including but not limited to Transition Aged Youth, substance use disorder in youth, and substance use disorder and adults. Peer support services and credential family support services are governed by these AHCCCS policies:

AMPM 963 
AMPM 964

These policies contain requirements for contracted providers employing Peer and Recovery Support Specialists (PRSS) and Credentialed Parent/Family Support Providers (CPFSP). Requirements include credentialing, continuing education, and supervision.

MCCAZ helps and ensures that providers comply with these policies through required completion of quarterly reports (see AMPM policy attachments), ongoing technical assistance, and period records requests and review.

For more information about OIFA, please see:

MCC AZ Office of Individual and Family Affairs

AHCCCS Office of Individual and Family Affairs

For more information about the availability of Peer Support Employment Training Programs (PSETP) in Arizona or how to build a PSETP at your organization, please see:

How to Become a Peer Recovery Support Specialist

For more information about the availability of CPFSP Training Programs in Arizona, please contact MCCAZ OIFA.

For more information about workforce requirements for PRSS and CPFSP, please review AMPM 963 and AMPM 964, or reach out to MCCAZ OIFA.

For resources on workforce development, including training, continuing education, and supervision, please contact MCCAZ OIFA or the ACC/RBHA AzAHP Workforce Development Alliance (ACC/RBHA AWFDA).

The Alliance serves as a single point of contact for the shared provider network that includes Arizona Complete Health, Banner – University Family Care, Care 1st, Molina Healthcare, Mercy Care, Health Choice Arizona, and United Healthcare Community Plan.

The Alliance contracts with Relias, Arizona’s Single Learning Management System, to provide a platform for online training and competency development, including for PRSS and CPFSP.

For other opportunities for continuing education for PRSS and CPFSP, please contact and consult with the Arizona Peer and Family Career Academy.

We hope the information in this toolkit helps support your clinical practice.

Jayleen A. Harland, M.D., M.B.A.
Senior Medical Director.
BH & SUD Programs Molina Complete Care (MCC), Inc.