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We're Glad

you're part of
the Molina Family

“I love working with Molina, their claim department is responsive and efficient”

Dr. Marina Jones



The COVID-19 pandemic is rapidly evolving. Molina would like to share resources and updates with our provider partners. Learn More.

Welcome, Illinois Medicare-Medicaid Plan Healthcare Providers

Molina Healthcare is participating in a multi-year demonstration program between the Centers for Medicare & Medicaid Services (CMS) and the Illinois Department of Healthcare and Family Services (HFS). This is known as the Medicare-Medicaid Alignment Initiative (MMAI) in Illinois. This program will benefit our members by providing the convenience of coordinated care with one primary care provider and one ID card.

Molina Healthcare's Medicare-Medicaid Plan (MMP) is called Molina Dual Options.

Contracted providers are an essential part of delivering quality care to our members. We at Molina Healthcare value our provider partnerships and support the doctor-patient relationship our members share with you.

Superior customer service and provider relations are one of our highest priorities. We welcome your feedback and look forward to assisting all your efforts to provide quality care.

If you have questions or concerns, please contact Provider Services at (855) 866-5462.

Become a Molina Provider

Would you like to become a Medicare-Medicaid Plan (MMP) provider with Molina Dual Options? Call us at (855) 322-4075 or complete Non-Par Provider Contract Request Form and email it to


Provider Alerts

The provider alerts section contains time-sensitive messages that require your attention.

March 22, 2019 - Provider Alert - Illinois Configuration Issue 

Provider Services Portal

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Molina’s Provider Self Services has a variety of tools to simplify your transactions whether you need to check eligibility or check claim status. For more information contact Provider Services. Molina Healthcare is now collecting National Provider IDs (NPIs) from contracted and non-contracted providers. Submit your NPI to Molina via our Provider Self-Services Portal.

Resources for Providers

The Molina Healthcare Provider Manual includes valuable information about our policies and procedures, and describes how we will work together as you care for your patients.

The Provider Directory allows you to search for network providers, hospitals and pharmacies based on proximity to your location.

Looking for the prior authorization guide, the corrected claims form or another form? View and download our Frequently Used Forms.

If you have questions or concerns, please contact Provider Services at (855) 866-5462.

Register for a Provider Webinar

Molina Healthcare is hosting provider trainings online through our webinar series. Our webinars are free and open to all network providers and their medical and office staff.

Registration is quick and easy. Click here to view our upcoming webinars and sign up today.


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Reminder: Molina would like to remind you to visit our News & Updates page in order to access the Provider Bulletin and other important updates on prior authorization and billing requirements. To access this page, visit the Communications tab located on the website’s navigation bar and select News & Updates.

We know you’re busy and may not have time to check our website for provider updates. That’s why we’re offering you the opportunity to receive the latest provider news delivered automatically to your inbox. Please sign up for our new provider email list. Just click on this link:

fill out the form and submit to get started.​​​​


Important Reminder:

Please notify Molina Healthcare at least 30 days in advance when you have any of the following:

  • Change in office location, office hours, phone, fax, or email
  • Addition or closure of office location
  • Addition or termination of a
  • Change in Tax ID and/or NPI
  • Open or close your practice to new
    patients (PCPs only)