The CAHPS® (Consumer Assessment of Healthcare Providers and Systems) survey is maintained by National Committee for Quality Assurance (NCQA). The survey is performed each year. It measures how happy members are with the health plan and the service received from their practitioners.
If you have any questions or would like additional information about CAHPS® please contact Member Services at (844) 809-8445 TTY: 711.
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CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).