Independent External Review
You have the right to ask for an Independent External Review. You can do this at any time by calling Maximus at 1-(800) 866-6205.
Go Online to https://externalappeal.cms.gov/ferpportal/#/home/home/home to request an Independent External Review by following the steps located in the "External Reviews" link. You may also complete the form found in the "Forms" link and send your by mail or fax to:
By mail: HHS External Review Request
MAXIMUS Federal Services
3750 Monroe Avenue, Suite 705
Pittsford, NY 14534
Phone: 1-800-866-6205
Fax: 1-888-866-6190
You, your doctor, or someone else, with your written approval, may call or write to ask for an Independent External Review. You must request this Independent External Review in (120) calendar days or less from the first decision.
For more information about the Independent External Review process, please visit https://externalappeal.cms.gov/ferpportal/#/externalReviews/externalReviews/externalReviews.