Welcome to Molina Healthcare!
Step 1
Review your Molina CHIP New Member Quick Start Guide we sent you in the mail and keep it in a safe place.
Step 2
You will also receive your Molina Member Identification Card (ID card) from us in the mail. Put it in your wallet and take it with you to your doctor appointments and to the pharmacy.
Step 3
Review your Member Handbook. You can view or download the most recent Member Handbook online. Your Member Handbook gives you more details:
- About your plan
- About your benefits and what is covered
- How to get the services you need, including special health care needs
- How to contact us
- Your rights and responsibilities as a member
Step 4
Call your primary care provider (PCP), also known as your main doctor, to schedule your first appointment. This first meeting with your new doctor is important. It helps you get to know your doctor and is a time for you both to review your health status.
Your provider
To make sure you have a doctor, Molina Healthcare may have picked one for you and/or your family. We hope that you are pleased with your provider. If you would like to choose a new provider, visit Find a Provider.
- You may select a general or family doctor.
- You may also choose a pediatrician for your children.
Step 5
Register for tools to control your health care: Molina Mobile and MyMolina.com. Whether you prefer a desktop portal or mobile app, or both, Molina’s got your covered.
Download Molina Mobile on the App Store or get it on Google Play
- View, download and share your ID card with your doctor
- Change doctors
- Update contact info
- And more
Register for MyMolina.com! (MiMolina.com en Espanol). Prefer a desktop portal? Manage your health care online with MyMolina.com. It’s our easy-to-use web portal where you can manage your health care online. You can securely:
- Change your doctor
- Update your contact information
- Request a new ID card
- View your ID card
- View your service history
- Get alerts and links to health information
If you have any problem reading or understanding this or any Molina Healthcare information, call Member Services at (888) 483-0760. We can explain in English or in your primary language. You may request printed versions of these materials and they will be sent to you free of charge and within five business days. We may have it printed in other languages. You may ask for it in braille, large print, or audio. If you are hearing impaired, dial 711 for the Utah Relay Service.