Discrimination is against the law

Molina Complete Care follows the law. We treat all people equally. We do not discriminate against anyone based on:

  • Race
  • Color
  • National origin
  • Age
  • Disability
  • Sex

We provide free help and services to people with disabilities. We want you to be able to communicate with us easily. We offer:

  • Qualified sign language interpreters. 
  • Written information in many formats. These may include: 
    • –   Large print
    • –   Audio
    • –   Accessible electronic formats
    • –   Other formats

We also provide free language services to people whose first language is not English. We offer: 

  • Qualified interpreters
  • Information that is written in other languages

Contact us at (800) 424-5891 (TTY/TDD: 711) if you need any of these services.

If you believe we have not provided these services or discriminated in another way, you can file a grievance one of two ways at: 

You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You may do this online at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf. Or you may do this by mail or phone.

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
(800) 368-1019
TTY/TDD: (800) 537-7697

Complaint forms are available online. You may find them at www.hhs.gov/ocr/office/file/index.html.