Benefits and Services

Welcome Molina Healthcare members!

Molina Healthcare (Molina) offers a full line of physical and behavioral health services for your body and your mind. With your Arizona Medicaid benefits, you get services like:

  • Primary care provider (PCP) and specialist visits
  • Medicines
  • Hospital services
  • Emergency care
  • Pregnancy care
  • Behavioral health services
  • And more!

We can help you get rides to your doctor for covered medical appointments. Call (800) 424-5981 (TTY/TDD:711) to schedule a ride. Hablamos español.

A specialist is any licensed provider providing specialty medical services to members. Your PCP may refer you to a specialist when medically necessary, including for behavioral health services (transition-aged youth, trauma, substance use in adolescents, opioid use disorder, supportive and rehabilitation services), Autism Spectrum Disorder, services for members birth to five, and social determinants of health needs. Your PCP may communicate with a specialist directly to coordinate your care, or you may self-refer. If you or your PCP need help finding a specialty provider for any area in the Molina network, they may contact Molina at (800) 424-5891 (TTY/TDD: 711) and request a care manager. Some services require a prior authorization. Specialists must obtain a prior authorization from Molina before performing specific procedures or when referring you to non-contracted providers.

  • Covered Services
    • Behavioral health counseling and therapy:
      • Individual
      • Group and family
    • Screening, evaluation, assessment and testing
    • Substance use services:
      • Intensive outpatient
      • Residential
      • Inpatient
    • Multisystemic therapy (for members under 21 years of age)
    • Auricular acupuncture (a type of acupuncture that involves inserting needles into specific points on the ear) *
    • Skills, trainings and development and psychosocial rehabilitation living skills training
    • Behavioral health prevention/promotion education and medication training
    • Help and training to maintain employment
    • Laboratory, radiology and medical imaging
    • Medical management
    • Electroconvulsive therapy
    • Care management
    • Personal care services
    • Home care training and family support
    • Self-help and peer services
    • Home care training for home care client
    • Unskilled respite care
    • Wraparound services to maintain supportive housing
    • Behavioral health respite care
      • Limited to 600 hours per year, October 1-September 30 (contract year)
    • Sign language or oral interpretative services provided at no cost to the member
    • Emergency and non-emergency transportation
    • Crisis intervention:
      • Mobile, community-based
      • Stabilization, facility-based
      • Over the phone via crisis line
    • Hospital
    • Subacute facility
    • Residential treatment center
    • Behavioral health residential facility (without room and board*)
    • Supervised behavioral health services and day programs
    • Community psychiatric supportive treatment and adult behavioral health therapeutic homes
      •  Partial Hospitalization Program (PHP)

    *Services not available with Title XIX/XXI funding but may be provided if other funds are available

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