Cov Tswv Cuab

Hais txog koj txog kev tu

Peb xav pab tu koj kom zoo.

Molina Healthcare ua haujlwm nrog lwm tus kws khomob yuav pab tu koj kom zoo. Peb saib koj cov tswvcuab kev pab tiab muab kev xaiv txog koj cov kev pab raws li koj xa tau dabtsi. Peb xav kom koj paub:

  • Peb tsis muab nqi zog rau cov kws khomob kom tsis txhob pab.
  • Peb tsis muab nqi zog rau cov neeg ua haujlwm los sis lwm tus neeg kom tsis txhob pab los sis muab kev pab me me.
  • Peb tsis them nyiaj ntxiv rau cov kws khomob los sis peb cov neeg ua haujlwm yuav tsis muab kev ntsuam xyuas los sis kev kho mob uas koj xav kom tau zoo dua los yog kev noj qab nyob zoo.

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    Yog hais tias koj muaj lus nug txog koj kev pab kho mob, hu rau Kev Pabcuam rau Tswvcuab ntawm (888) 665-4621 / TTY/TDD (800) 479-3310.

    • Peb cov neeg ua hauj lwm nyob ntawm no noj txhua hnub Monday-Friday (tsuas yog cov hnub caiv) ntawm 7 a.m. - 7 p.m. Yog tias koj hu tuaj rau tom qab 7 teev tsaus ntuj los yog lub asthiv, koj yuav tsum tau qhia rau tus kws pab tswv yim kab thiab cov neeg ua hauj lwm muaj pab tau koj.
    • Muaj cov "nurse" koj tham tau nrog txog cov kev xaiv kev pab kho mob thiab tau txais kev pab los ntawm pebCov kab lus qhia txog tus nais maum.
    • Ib tug neeg ua haujlwm paub ntau hom lus los sis ib tug neeg txhais lus muaj nyob no rau cov tswvcuab.

     

    Kev tu

    Mus cuag koj Kws khomob (PCP) Kuaj mob. Ntau tus tibneeg tos thaum lawv muaj mob mam li mus ntsib tus kws khomob. Koj tsis tas yuav tos. Nco ntsoov koj teem lub caij mus kuaj mob ua ntej koj muaj mob. Qhov no yuav pab kom koj thiab koj cov me nyuam zoo.

    Kev tu tshwj xeeb

    Tus kws khomob (PCP) yuav pab txog kev kho mob ntau dua. Muaj teeb meem tshwj xeeb xws li tus pob txha tawg los sis mob plawv uas tejzaum koj yuav tau mus ntsib lwm tus kws kho mob uas kawm tiav. Tus kws kho mob no hu uas ib tug kws. Yog tus tswvcuab xav mus ntsib ib tug kws, lawv tus PCP yuav ua kom lawv mus ntsib tus yog thiab tejzaum yuav pab lawv teem caij sai dua.

    Tawm-ntawm-network kev tu

    Yog tias koj nyob deb ntawm Molina Healthcare chaw pabcuam thiab xav tau kev pab thaum muaj xwm ceev, mus khomob ntawm lub chaw khomob xwmtxheej ceev uas nyob ze rau koj tshaj. Thov hu rau Molina Healthcare tsis pub dhau 24 teev los sis thaum koj hu tau tom qab mus khomob xwmtxheej ceev tas. Hu dawb ntawm (888) 665-4621. Yog koj lag ntseg los sis tsis hnov lus zoo koj hu tau rau peb ntawm tus xovtooj TTY hu dawb (800) 479-3310. Thaum uas koj nyob deb ntawm cheeb tsam muab kev pab kho Molina mob ntawv, los tsuas mob ceev heev yog thaum muaj xwm ceev kev pab yog them. Tsis muaj kev pab cuam no yuav them sab nraum lub tebchaws United States, tsuas yog cov kev pab thaum muaj xwm ceev kheej pw tsev kho mob nyob hauv Canada los yog Mexico.

    Tawm-ntawm-network kev pabcuam

    Yog hais tias ib tug neeg zov me nyuam rau lub Molina kho mob tsis tau muab ib tug tsim nyog thiab tau txais kev pab cov kev pab cuam, Molina kho mob yuav tsum them rau cov kev pab cuam los ntawm ib tus kws kho mob tawm-ntawm-network. Tus nqi rau cov neeg yuav tsis ntxiv dua ces yuav yog tus neeg zov me nyuam twb nyob hauv kho Molina mob lub network. Tus nqi rau cov neeg yuav tsis ntxiv dua ces yuav yog tus neeg zov me nyuam twb nyob hauv kho Molina mob lub network.

    Tom qab-teev kev tu

    Cov kev pab kho mob ceev ceev no muaj thaum koj nyob tom qab los yog lwm qhov chaw pab kho Molina mob tus. Tiam sis, tsis muaj kev pab yog them sab nraum lub tebchaws United States, tsuas yog cov kev pab thaum muaj xwm ceev kheej pw tsev kho mob nyob hauv Canada los yog Mexico. Cov kev pab kho mob ceev ceev yog cov kev pab uas tsim nyog los tiv thaiv qhov ntsuas ntawm ib txoj kev ib unforeseen cov kev kho mob los kev raug mob. Koj muaj txoj cai rau cov kev pab txhais lus tsis them tus nqi rau koj kom tau txais thaum cov sij hawm zov. Hu dawb ntawm (888) 665-4621.

    Tej zaum koj lossis koj tus me nyuam raug mob tom qab lub sij hawm. Yog koj yuav, tos kom txog thaum lub hnub tom qab thaum twg tus kws kho mob lub chaw ua hauj lwm yog heev qhib, koj yuav tau hu peb tus nais maum Advice Line xov (888) 275-8750. Cov "nurse" peb yuav pab tau koj txhua lub sij hawm ntawm lub hnub los yog hmo ntuj. Lawv yuav qhia koj yuav ua li cas los yog qhov twg mus yuav tau pom. Koj yuav tau hais koj PCP lub npe ntawm qhov chaw kho mob ceev ceev uas koj tseem siv nyob rau hauv no. Nws tseem zoo tshaj seb ntej. Nug koj tus kws kho mob lub npe hauv cov chaw kho mob ceev ceev thiab lub npe ntawm lub tsev kho mob uas koj siv.

    Xwmtxheej ceev

    Kev pab thaum muaj xwm ceev yog muaj nees nkaum plaub (24) teev ib hnub twg, xya (7) hnub hauv ib lub lis piam rau tus neeg kho mob hauv Molina.

    Kev pab thaum muaj xwm ceev kev pab kho mob muaj nkeeg yuav tsum tau mus tshuaj ntsuam los yog kev tswj kev ceev ti tes ti, uas yog ib tug mob los yog lwm ti tes ti taw muaj cov tsos mob thiab mob mob (xws li mob mob). Tej zaum yog hais tias tsis tau kev kho mob tam sim ntawd, nws yuav ua tej yam uas cov nram no:

    • Muab tus neeg mob loj kev phom sij.
    • Mob hnyav ua lub cev tsis muaj zog.
    • Loj kuj muaj tej yam hauv lub cev tsis muaj los yog cov tshooj.

     

    Thaum muaj xwm ceev kev pab kho mob kuj muaj xws li kub ntxhov contraceptive tshuaj kho.

    Thaum muaj xwm ceev kev pab kho mob hais txog tej kev pab kho mob ceev ceev uas tsis tau tuag qeeb kom tsis txhob loj deterioration txog kev kho mob los ntawm tus unforeseen tus mob los yog tus raug mob.

    Yog koj xav tias koj muaj ib qho xwm ceev:

    • Hu 911 tam sim ntawd.
    • Mus hauv tsev khomob lossis muaj mob ceev uas ze.

     

    Thaum koj mus rau kev pab thaum muaj xwm ceev (ER), nqa koj Molina Healthcare Member ID Card.

    Yog tias koj tsis paub hais tias yog koj xav tau kev pab thaum muaj xwm ceev, hu rau koj tus PCP los sis hu rau peb 24-teev Cov kab lus qhia txog tus nais maum Hu dawb (888) 275-8750. Tus kws pab tswv yim kab los ntawm tug registered nurses (RNs). Koj hu tau rau tus kws pab tswv yim kab 24 teev ib hnub, 7 hnub hauv ib lub lis piam.

    Tsev kho mob ti tes ti taw chav no xwb tiag tes ti taw. Cov no yog cov chaw zoo rau koj txais kev pab tsis yog ti tes ti taw tsis. Lawv mas feem ntau tibneeg hu tauj coob heev thiab yuav tsum tu ua ntej rau cov uas lawv lub neej yog nyob nyab xeeb. Thov txhob mus rau lub tsev kho mob ti tes ti taw chav yog hais tias koj tus mob tsis yog ib qho xwm ceev.

    Ob lub tswvyim

    Cov tswvcuab uas tsis nyiam li kws khomob qhov kev npaj khomob muaj cai rau kev xav zaum ob los ntawm lwm qhov Molina Healthcare cov kws khomob los sis los ntawm lwm qhov tawm-ntawm-network kws khomob. Qhov kev pabcuam no tsis raug nqi rau cov tswvcuab.

    Cov kev pab hom lus

    Tswvcuab muaj cai rau ib tug neeg txhais lus. Tsis raug nqi dabtsi. Tswvcuab yuav tsum qhia rau cov neeg ua haujlwm paub tias lawv xav tham hauv lawv cov lus xwb. Lawv yuav hu rau Kev Pabcuam rau Tswvcuab kev pab ntawm (888) 665-4621 / TTY/TDD (800) 479-3310.