Members
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Disaster Assistance

Passport by Molina Healthcare is here to support you. We will post information with regard to emergency and/or disaster assistance as needed.

  Below are Passport resources that may be helpful:
  • Passport Member Services Line: 800-578-0603 – we can help with replacing lost member ID cards, assist in obtaining replacement durable medical equipment, and more

     

  • Behavioral Health Crisis Line: 844-800-5154 – licensed clinicians are available to assess members in crisis, provide crisis counseling and connection to services

     

Care Management Referrals: Providers can call 800-578-0775, select the Care Management option. Or anyone can email CareManagement_KY@passporthealthplan.com - this includes referrals for housing assistance and assistance with other social determinants of health (e.g., food, clothing, transportation)

 

Tornado Assistance Resources:

   

 

You may have to pay for services that are not covered. You may also have to pay for services from providers not part of our network. If the services were an emergency, you don’t have to pay. If you need help, call Member Services.