Frequently Asked Questions

What is Molina Dual Options MI Health Link?
It's a program to provide better, coordinated health care for people with both Medicare and Medicaid, often called Dual Eligible or Duals. Plans that participate in the MI Health Link Program are called Medicare-Medicaid Plans.

Why join a Medicare-Medicaid Plan?
By combining the two, you get Medicare and Medicaid services plus prescription drugs in one plan. To make it even easier, a care coordinator and care team works with you to ensure you get all the services you need.

Why join Molina Dual Options?
We understand that your health and well-being is what matters the most. By coordinating all your Medicare and Medicaid benefits under one plan, Molina Dual Options MI Health Link offers health care focused on your unique needs.

This means you create your care team. Doctors, nurses, a care coordinator and other health professionals will be ready to provide the care you need, all under one plan. You would only need one Member ID for both Medicare and Medicaid benefits. You don't pay extra to join.

Plus, Molina has over 35 years of experience working closely with our members and communities, providing high quality health care you need and deserve.

What benefits and services will be available?
A plan like Molina Dual Options MI Health Link will combine and coordinate all your Medicare and Medicaid benefits in one single health plan.

  • All Medicare benefits under…
    • Part A - Hospital
    • Part B - Medical
    • Part D - Prescription Drugs
  • Medicaid covered benefits and more

Can I keep my current doctor and other care providers?
We know it's important to you to keep receiving care without interruption. That's why we work with you and your doctors to make sure you get what you need. For a period of time, you may continue seeing physicians or receiving services that were authorized before you joined Molina Dual Options MI Health Link. This time period gives Molina the chance to contract with your provider. The time period is determined by CMS or your state. Meanwhile, you must still call Member Services before seeing your provider.

After the time period, you must get all your covered services from providers who work with Molina Dual Options MI Health Link. These are "in-network" providers. Your doctor must agree to work with Molina Dual Options MI Health Link.

How To Enroll?
There are two different ways to join a health plan. You have the right to choose your health plan from the health plan choices serving your area. This is called voluntary enrollment. If you do not make a choice, the State of Michigan will pick a health plan for you. This is called passive enrollment.

  • Voluntary Enrollment

    You will receive a letter in the mail from Michigan ENROLLS that will tell you how to select a health plan. You have the right to pick a health plan that is best for you. This is how you can join Molina Healthcare.
    By Phone: Contact Michigan ENROLLS at 1-800-975-7630 (TTY: 1-888-263-5897). Office hours are Monday through Friday 8 AM to 7 PM. Tell them you want to join Molina Healthcare.

  • Passive Enrollment
    If you do not select a health plan by the due date in the Michigan ENROLLS letter and are still eligible for the MI Health Link program, the Michigan Department of Health and Human Services will select a health plan for you. This is called "passive enrollment.”

If you have questions about enrollment or disenrollment in MI Health Link, please call Michigan ENROLLS toll-free at 1-800-975-7630. Persons with hearing and speech disabilities may call the TTY number at 1-888-263-5897. The office hours are Monday through Friday, 8 AM to 7 PM.

Check out the eligibility criteria on the Am I Eligible? section.

Learn How to Enroll in Molina Dual Options MI Health Link.

See What's Covered in Molina Dual Options MI Health Link.

View our Member Section to see all of our Member Resources information.

Have More Questions? Contact Us.