Contact Us
Thank you for being a member of SWH of NY. We will do all we can to help you with your health care needs. If this is an emergency situation, you should do one of the following: Call 911, go directly to an emergency room, or call your doctor or therapist for help. To speak to a nurse 24/7, please call us at
1-877-353-0185 (TTY/TDD: 711).
2900 Exterior St. Suite 202
Bronx, New York 10463
Member Services
1-877-353-0185 (TTY/TDD: 711)
Monday through Friday, 8 a.m. to 8 p.m.
Transportation Benefits Medicaid NY
Medical Answering Service (MAS) NY:
• Monday-Friday 7:30 AM to 6:00 PM EST.
o Down State NY: (844) 666-6270
Bronx, Brooklyn (Kings), Manhattan (New York), Nassau, Putnam, Queens, Staten Island (Richmond), Suffolk, Westchester
o Upstate NY: (866) 932-7740
Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orange, Orleans, Oswego, Otsego, Rensselaer, Rockland, St Lawrence, Saratoga, Schenectady, Schoharie, Schuyler, Seneca, Steuben, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Wyoming, Yates
Liberty Dental®
(866) 609-1184 (TTY:711)
Superior Customer Service Department (Vision)
(877) 235-5317
Main Business Fax
1-855-818-4870
Fraud Waste and Abuse AlertLine
1-866-606-3889
Online address to report: https://molinahealthcare.alertline.com
Providers can call 1-877-353-9819 Monday through Friday from 9 a.m. to 5 p.m. Members should call Member Services with any questions.