Member Handbook

handbook

Please read your Member Handbook. It tells you about:

  • Your health plan.
  • Your benefits.
  • What is covered.
  • How to get the services you need.
  • How to contact us. 

Read Your Member Handbook today

 Molina Medicaid Managed Care Member Handbook 

Find Your MMC Quick Start Guide Here 

Member Handbook Inserts - Benefit Updates 

Effective 7/1/25: Behavioral Health Appointment Standards 

Effective 6/1/25: Chronic Disease Self-Management Program (CDSMP) for Arthritis 

Effective 4/1/25: Doula Services

Effective 3/4/24: Electronic Noticing

 Effective 1/1/25: Social Care Network Insert

Effective 1/1/25: Social Care Network

 Effective 12/1/24: Family Planning

 Effective 7/1/24: Childrens Waiver EMod, VMod, and AT Transition to CHHUNY

 Effective 4/1/24: Pharmacy Medicaid Helpline Number Has Been Updated

 Effective 1/1/24: Covered Services for Undocumented non-citizens who are age 65 and over 

 Effective 1/31/24: Coverage for crowns and root canals in certain circumstances 

 Effective 4/1/23: Pharmacy Benefits will no longer be covered by Molina - NYRx will provide

 Effective1/1/23: Applied Behavioral Analysis (ABA) Benefit

 Effective 1/1/23: Gambling Disorder Benefit Treatment Benefit

 Effective 2/1/22 - Behavioral Health Community Oriented Recovery and Empowerment Services (CORE)

 

Need your Member Handbook in your language or format?

Call Member Services.

*Printed copies of information posted on our website are available upon request.

 

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You may have to pay for services that are not covered. You may also have to pay for services from providers not part of our network. If the services were an emergency, you don’t have to pay. If you need help, call Member Services.