Long-term support services (LTSS) are health care, acute and long-term services. They are services that help you gain improvement with a medical condition that does not go away quickly. Please see the Benefits at a Glance matrix for acute and long-term services.
It tells you what you need to know about your STAR+PLUS Program. You may get value-added services in your area. Read here.
How do members get care?
Call Member Services at (866) 449-6849. We are open Monday to Friday from 8:00 a.m. – 5:00 p.m. except on holidays. We have representatives that are ready to help you in English and Spanish. We have a service that can help with any other language.
You can also ask for the Member Handbook in other forms. They include audio, large print, Braille and other languages.