Molina Healthcare Patient Safety Program


Molina Healthcare wants you and your family to be safe and healthy. We have a Patient Safety Program to help us meet this goal. This program gives you safety facts so you can make better health care choices. Here are a few of the things we do to improve safety:

  • Give providers and hospitals information on safety issues and where to get help.
  • Keep track of our members’ complaints about safety problems in their provider’s office or hospital.
  • Look at reports from groups that check hospital safety. Reports tell us about things such as if there was enough staff in the intensive care unit (ICU), use of computer drug orders and so forth.
  • Help members coordinate care when moving from one place to another (e.g. hospital to home).
  • Educate members about what to ask when you see a doctor.

Groups that check safety:

  • Leap Frog Quality Index Ratings
  • The Joint Commission National Patient Safety Goal Ratings
  • The California HealthCare Foundation - Rating Hospital Quality in California
  • Molina Healthcare members can look at these websites:
    • To see what hospitals are doing to be safe.
    • To know what to look for when they pick a provider or a hospital.
    • Get information about programs and services for members with problems like diabetes and asthma.

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