Member Services Guide

Your Member Services Guide

Please read your Member Services Guide Handbook and keep it in a safe place where you can find it quickly. It is also called your "Combined Evidence of Coverage and Disclosure Form" or your "EOC". It tells you:

  • About your health plan.
  • About your benefits and what is covered.
  • How to get the services you need, including special health care needs.
  • How to contact us.
  • Your rights and responsibilities.

Read it today

2022 Medi-Cal Member Service Guide

2023 Medi-Cal Member Service Guide

2023 EOC Errata

2023 EOC Errata - Arabic

2023 EOC Errata - Hmong

2023 EOC Errata - Russian

2023 EOC Errata - Spanish

2023 EOC Errata - Tagalog

2023 EOC Errata - Vietnamese

2023 EOC Errata - Chinese Simplified

2023 EOC Errata - Chinese Traditional 

Non- Discrimination Form

Need your Member Services Guide in a different language or format? 

Call Member Services at (888) 665-4621.