Member Services Guide
Please read your Member Services Guide Handbook and keep it in a safe place where you can find it quickly. It is also called your "Combined Evidence of Coverage and Disclosure Form" or your "EOC". It tells you:
- About your health plan.
- About your benefits and what is covered.
- How to get the services you need, including special health care needs.
- How to contact us.
- Your rights and responsibilities.
2022 Medi-Cal Member Service Guide
2023 Medi-Cal Member Service Guide
2023 EOC Errata - Chinese Simplified
2023 EOC Errata - Chinese Traditional
Need your Member Services Guide in a different language or format?
Call Member Services at (888) 665-4621.