Advance Directives Complaints

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California

For complaints regarding physicians contact:

California Department of Human Services(DHS)
Licensing and Certification
PO BOX 997377, MS 0500
Sacramento, CA 95899-7377
(800) 236-9747 TTY/TDD: 711
Monday - Friday 8 a.m. - 5 p.m. local time

For complaints regarding hospitals/healthcare facilities contact:

Contact local CDPH Licensing & Certification District Office

Los Angeles: (800) 228-1019
Riverside: (888) 354-9203
Sacramento: (800) 554-0354
San Bernardino: (800) 344-2896
San Diego (North): (800) 824-0613
San Diego (South): (866) 706-0759
TTY/TDD: 711

You may have to pay for services that are not covered. You may also have to pay for services from providers not part of our network. If the services were an emergency, you don’t have to pay. If you need help, call Member Services.