Molinalogo

In order to meet the diverse language needs of our members, all eligible and potential members whose primary language is not English are entitled to receive interpreter services through Molina Healthcare at no cost to the Member.

Interpretation Services

Molina offers interpreter services three different ways: Over the phone, By video (called Video Remote Interpreting or VRI) and In-person. If you would like to arrange for interpreter services, please contact the Member Services Department at 1-888-665-4621 and someone will assist you.

Member Resources for Interpretation Services (English | Español | العربية | فارسي | Tiếng Việt | 简体中文  |Հայերեն | Tagalog | Hmoob | ភាសាខ្មែរ (ខ្មែរ) | 한국어 |)

You can also share your experiences immediately after an appointment by filling in the form via the links below:

• Language Services Evaluation - Medi-Cal
• Language Services Evaluation - Medicare
• Language Services Evaluation - Marketplace

Translation Services

Member materials such as health education are translated into Molina's threshold languages. Upon request, Molina will translate existing health education materials and care plans into members’ preferred language. 

Please contact the Member Services Department at 1-888-665-4621 and someone will assist you.

Alternate Formats

Molina offers vital documents in large print (20pt, Arial Font), Braille, audio format and accessible electronic format (such as a data CD). Please contact the Member Services Department at 1-888-665-4621 and someone will assist you.

Molina offers a variety of low literacy health education materials in English and Spanish online at: Health-Education-Materials