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Members

Your Member ID Card

Mother and Daughter

When you become a member, you get a Member Identification (ID) Card in the mail from Molina Healthcare.

 
Please check your Member ID Card to make sure the information is correct.

Your ID Card provides:

  • Your name
  • Your date of birth (DOB)
  • Your Molina Healthcare identification number (ID#)
  • Program name (program)
  • Your primary care provider’s (PCP) name (provider)
  • Your PCP office phone number (provider phone)
  • The name of the medical group your provider works with (provider group)
  • Additional information:
    • Member Services phone number
    • Molina Healthcare’s 24-Hour Nurse Advice Line toll-free number for English and Spanish speaking members
    • Authorization department (for your provider) phone number
    • Claims address (for your provider)
    • The identifiers for Molina Healthcare’s prescription benefit

Why do I need to carry my Member ID Card with me at all times?

  • It is used by health care providers, such as your provider, pharmacist and hospital to determine if you are eligible for services through Molina Healthcare.
  • You must show it every time you get health care. 

What do I do if I lose my Member ID Card?

You can get a new one this way:
  • Go to My Molina and print a temporary Member ID Card or ask to have a new card sent to you.
  • Call Molina Healthcare Member Services at (855) 882-3901. 

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