Frequently Asked Questions

faq

Q. How do I change my primary care provider (PCP)?

A.
There are three ways you can change your PCP.

  1. Go to My Molina and follow the instructions. If you have not registered for My Molina yet, you can do it online today.
  2. You can also call Member Services at (855) 882-3901.
  3. Fill out this PCP Change form

 

Q. What drugs are covered? Are my drugs covered?

A.
To find out what drugs are covered under your plan, view the Molina Healthcare Drug List (Preferred Drug List) for your plan. Go to "What's Covered" - "Prescription Drugs" to select your plan.

 
Q. How do I find out if a health care service or benefit is covered?

A.
Select your health plan and it will take you step by step through the information, starting with “What’s Covered”. You can also call Member Services at (855) 882-3901.

Q. How can I get Molina Healthcare material translated in my preferred language?

A.
If you need your health plan information in a different language or format, call Member Services at (855) 882-3901.


Q. What kind of transportation do I get? I need help with transportation.


A.
Go to "What's Covered" to find out what Transportation Services are covered. You can also call Member Services at (855) 882-3901.