Stay in touch
Find contact information for Molina Healthcare of South Carolina. Learn how to keep your contact information up to date.
Phone: (855) 882‑3901 (TTY: 711)
Hours: Monday through Friday, 8 a.m. to 8 p.m. local time
Call South Carolina Healthy Connections Choices.
Phone: (877) 552-4642 (TTY: 711)
Hours: Monday through Friday, 8 a.m. to 6 p.m. local time
Phone: (844) 800‑5155 (TTY: 711)
Hours: Available 24 hours a day, 7 days a week
The Nurse Advice Line is for Molina members only.
Molina Healthcare of South Carolina
PO Box 40309
North Charleston, SC 29423-0309
Use the My Molina Member Portal or mobile app to change your primary care doctor, view service history or request a new ID card.
Keeping your contact information up to date helps keep your benefits active. It also helps make sure you get important updates and reminders from us.
1. Update your information with Molina Healthcare
Log in to the My Molina Member Portal at MolinaHealthcare.com/Login/Member or use the mobile app. You can also call Member Services at (855) 882‑3901 (TTY: 711), Monday through Friday, 8 a.m. to 8 p.m. local time.
Check for confirmation.
Look for a text, email or letter to confirm your update. You can also log in to My Molina to check your profile.
2. Update your information with your local Medicaid office
You can update your contact information in these ways:
Online: Visit the Healthy Connections website at https://tools.apply.scdhhs.gov/quick-tools/updatecontactinfo
By phone: Call (888) 549‑0820 (TTY: (888) 842‑3620, Monday through Friday, 8 a.m. to 6 p.m. local time
In person: Find an office near you where you can get help at no cost at https://www.scdhhs.gov/members/where-go-help
Need help in your language?
Interpreter services are available to all members at no cost. Call Molina Member Services at (855) 882‑3901 (TTY: 711).