State of Emergency
We’re here to help!
When bad weather or natural disasters happen, your safety and well-being are our top concerns. We’re here to make sure you can get the help you need.
Disaster assistance programs and community resources
FEMA disaster recovery support
Federal disaster relief help is available for those affected. Visit DisasterAssistance.gov to learn about applying and what is available to you.
State disaster resources
State disaster relief is also available. Visit https://wem.wi.gov/ for more details.
Getting care during emergencies
24-hour Nurse Advice Line
For medical guidance at any time, call our 24-hour Nurse Advice Line:
English: (888) 275-8750
Spanish: (866) 648-3537
(TTY/TDD: 711)
Our nurses are here to answer your health questions.
Virtual care
During emergencies, it may be hard to visit a doctor in person.
Ask your doctor if you can make a virtual appointment.
Stay safe. Feel supported.
We’re here for you every step of the way. If you need help with your medical care, medication or supplies, don’t hesitate to reach out!
Medicaid: (888) 999-2404
Monday – Friday, 8 a.m. to 5 p.m., local time
Marketplace: (888) 560-2043
Monday – Friday, 8 a.m. to 6 p.m., local time