Contact Us
Molina Healthcare
Attn: Medicare Member Services
200 Oceangate Ste. 100
Long Beach, CA 90802
Member Services
For more information, or if you have questions around care coordination, provider directory access, billing questions, or any other inquiries, please contact Member Services.
Toll Free: (800) 665-3072TTY: 711
7 days a week, 8:00 a.m. to 8:00 p.m, local time
(Assistive technologies, including self-service and voicemail options, are available after regular business hours, on Saturdays and Sundays, and on holidays)
Molina Care Connections (Preventive Care
Services)
(844) 847-9954
Monday – Friday, 8:00 a.m. – 7:00 p.m. local time
Saturday, 8:00 a.m. – 5:00 p.m local time
If you are not a Molina Medicare member and would like additional information, please call
Toll Free: (866) 403-8293
TTY: 711
Monday to Saturday, 8:00 a.m. to 8:00 p.m, local time
Pharmacy Call Center
Toll Free: (800) 665-3086
TTY: 711
7 days a week, 8:00 a.m. to 8:00 p.m, local time
Nurse Advice Line
Toll Free: (888) 275-8750
TTY: 711
7 days a week, 24 hours a day
MI Coordinated Health
Michigan Medicare/Medicaid Assistance Program(MMAP): 1-800-803-7174
Ombudsman
Phone Number: 1-888-746-6456, TTY: 711
Write: 15851 S. US 27, Suite 73 Lansing, MI 48906
Email: MI-CHHO@meji.org
Website: https://meji.org/contact-meji
State Long Term Care Ombudsman
Phone Number: 1-517-827-8040, TTY: 711
Write: MLTCOP – MEJI -15851 S. US 27, Suite 73 Lansing. MI 48906
Email: MLTCOP@meji.org
Website: www.mltcop.org/
Service Area of Michigan
The service areas covered by Molina Medicare in the state of Michigan are:
Molina Medicare Complete Care (HMO D-SNP): Alcona, Allegan, Alpena, Antrim, Arenac, Bay, Benzie, Charlevoix, Cheboygan, Clare, Crawford, Emmet, Genesee, Gladwin, Grand Traverse, Gratiot, Hillsdale, Huron, Iosco, Isabella, Jackson, Kalkaska, Kent, Lake, Lapeer, Leelanau, Lenawee, Livingston, Manistee, Mason, Mecosta, Midland, Missaukee, Monroe, Montcalm, Montmorency, Muskegon, Newaygo, Oakland, Oceana, Ogemaw, Osceola, Oscoda, Otsego, Ottawa, Presque Isle, Roscommon, Saginaw, Sanilac, Shiawassee, St. Clair, Tuscola, Washtenaw, Wexford
Molina Dual MI Coordinated Health: Barry, Berrien, Branch, Calhoun, Cass, Kalamazoo, Macomb, Van Buren, Wayne