CAHPS® (Consumer Assessment of Healthcare Providers and Systems) is a program managed by the U.S. Agency for Healthcare Research and Quality (AHRQ). CAHPS surveys are used by the National Committee for Quality Assurance (NCQA), a non-profit group that wants to improve health care quality. Molina Healthcare of South Carolina’s Members are surveyed each year by an independent organization using the CAHPS Adult and Child Medicaid Health Plan surveys. These surveys measure how happy members are with their health plan and the care received from doctors. Molina Healthcare of South Carolina’s goal is to be better than 75 percent of Medicaid health plans in the nation who report their results to NCQA.
Detailed results can be found by clicking below:
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CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).