Members

FAQs

faq_p
​​Q. How do I find out if a health care service or benefit is covered?

A. Go to “What’s Covered” to find out about your benefits and services. You can also call Member Services at (855) 687-7861.

Q. How can I get Molina Healthcare material translated in my preferred language?

A. If you need your health plan information in a different language or format, call Member Services at (855) 687-7861.

Q. What kind of transportation do I get? I need help with transportation.

A. Go to “What’s Covered” – “Services” to find out what transportation services are covered. You can also call Member Services at (855) 687-7861.

Molina welcomes new Members across the state of Illinois.​​​

You may have to pay for services that are not covered. You may also have to pay for services from providers not part of our network. If the services were an emergency, you don’t have to pay. If you need help, call Member Services.