Members

CAHPS®

cahpsres

The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey is maintained by National Committee for Quality Assurance (NCQA). The survey is once a year. It measures how happy members are with the health plan and the service received from their practitioners.

Detailed results can be found by clicking below:

CAHPS® Annual Trends

If you have any questions or would like additional information about CAHPS® please contact Katy Pakula, Director of Health Plan Quality Improvement at 1-888-562-5442 ext.162049.

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CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality(AHRQ).

You may have to pay for services that are not covered. You may also have to pay for services from providers not part of our network. If the services were an emergency, you don’t have to pay. If you need help, call Member Services.